I'm not a child anymore but I have a child account and can't change it.

Hello.

You may need your parent or guardian to chang it for if it's under a family account. Check here my friend Microsoft support

Hope that helped.

You can change a child account to an adult account, but you can't change an adult account to a child account. In order to manage them, you would have to create new child accounts for them.

Exactly!!!

They need to update the site, because these steps do NOT work for child accounts anymore:

support.xbox.com/.../offline-profile-to-gamertag

or

They need to change the way you can create a child account. They won't let you create a child account on the console anymore. You MUST go to xbox.com and create one. So those steps won't work.

My only options are:

1. convert my CHILD'S offline profile to an ADULT xbox live account

2. tell my kid's that they need to start all over

Pretty much a bunch of B.S.

And I'm told you can't convert an adult account to a child account!!!!!!

How is there not some kind of work-around for this? I'm thinking "Sony"

To verify, a child account can't change their birthday, but an adult account CAN change their birthday if they so wish. I CAN change the birthday that's associated with my account, I CAN'T change the birthday associated with my daughter's child account.

Only an adult (parental account) can make the changes in privacy settings for a child account. The child account can't perform the changes itself.