I'm in UK - Keeps displaying USD and payment won't accept UK customers

TheLifeforce78 · Oct 9, 2015

Hello,

Can't buy anything because XBox keeps showing USD, even though I have logged on and made sure my payment and billing region is UK. Tried to purchase using USD but payment page won't allow because of the state and zipcode field. What needs to be done to make
this UK?

Thanks.

:)

KeeleyBarrick · Oct 9, 2015

Serious problem with region setting and unable to amend

Hello, I have accessed the Payment and Billing and can select the GB account, but it won't save as the default is USD. I can't purchase games from any region as I haven't any payment details set up for the USD account, and I can't set any up as my Paypal
UK, and I have no US address as I live in the UK.

WeepyCardshark2 · Oct 9, 2015

Trade in price crash

In the UK, CEX are known for giving the best value to customers for trade in.

-

CEX in the UK are offering £33 cash or £36 store credit,
uk.webuy.com/product.php

-

CEX in the US are offering $39 cash or $45 store credit,
us.webuy.com/product.php

-

The US arm of CEX seems to be ripping of their customers compared to the UK arm. As at current exchange rates, the cash price should be $53 USD in cash or $57 USD in store credit

JessielSuarez · Oct 24, 2015

It is possible that your region is under the US. Please visit account.live.com and log in using your account and check your account region. You may need to process the Account Migration option. Here is a link support.xbox.com/.../change-region
for your reference.

JessielSuarez

It is possible that your region is under the US. Please visit account.live.com and log in using your account and check your account region. You may need to process the Account Migration option. Here is a link support.xbox.com/.../change-region
for your reference.

HyruleBalverine

If the price is displayed in USD, then it is likely the US version of the online marketplace. Because of this, these downloads probably won't work on your UK Xbox One. You'll want to log into the UK version of the marketplace to download games.

KeeleyBarrick

Hello, I have accessed the Payment and Billing and can select the GB account, but it won't save as the default is USD. I can't purchase games from any region as I haven't any payment details set up for the USD account, and I can't set any up as my Paypal
UK, and I have no US address as I live in the UK.

WeepyCardshark2

In the UK, CEX are known for giving the best value to customers for trade in.

-

CEX in the UK are offering £33 cash or £36 store credit,
uk.webuy.com/product.php

-

CEX in the US are offering $39 cash or $45 store credit,
us.webuy.com/product.php

-

The US arm of CEX seems to be ripping of their customers compared to the UK arm. As at current exchange rates, the cash price should be $53 USD in cash or $57 USD in store credit

onyxishere

Your account was created in Norway but you now live in the UK. If your cards and paypal address are for the UK this is why you are getting the error message.

You will have to create a new gamertag with a UK address to match the payment info in order for the cards to be accepted.

I'm in UK - Keeps displaying USD and payment won't accept UK customers