I'm in UK - Keeps displaying USD and payment won't accept UK customers

Discus and support I'm in UK - Keeps displaying USD and payment won't accept UK customers in XBoX Games and Apps to solve the problem; Hello, Can't buy anything because XBox keeps showing USD, even though I have logged on and made sure my payment and billing region is UK. Tried to... Discussion in 'XBoX Games and Apps' started by TheLifeforce78, Oct 9, 2015.

  1. TheLifeforce78
    TheLifeforce78 Guest

    I'm in UK - Keeps displaying USD and payment won't accept UK customers


    Hello,

    Can't buy anything because XBox keeps showing USD, even though I have logged on and made sure my payment and billing region is UK. Tried to purchase using USD but payment page won't allow because of the state and zipcode field. What needs to be done to make
    this UK?

    Thanks.

    :)
     
    TheLifeforce78, Oct 9, 2015
    #1
  2. KeeleyBarrick
    KeeleyBarrick Guest
    Serious problem with region setting and unable to amend

    Hello, I have accessed the Payment and Billing and can select the GB account, but it won't save as the default is USD. I can't purchase games from any region as I haven't any payment details set up for the USD account, and I can't set any up as my Paypal
    UK, and I have no US address as I live in the UK.
     
    KeeleyBarrick, Oct 9, 2015
    #2
  3. WeepyCardshark2
    WeepyCardshark2 Guest
    Trade in price crash

    In the UK, CEX are known for giving the best value to customers for trade in.

    -

    CEX in the UK are offering £33 cash or £36 store credit,
    uk.webuy.com/product.php

    -

    CEX in the US are offering $39 cash or $45 store credit,
    us.webuy.com/product.php

    -

    The US arm of CEX seems to be ripping of their customers compared to the UK arm. As at current exchange rates, the cash price should be $53 USD in cash or $57 USD in store credit
     
    WeepyCardshark2, Oct 9, 2015
    #3
  4. JessielSuarez
    JessielSuarez Guest

    I'm in UK - Keeps displaying USD and payment won't accept UK customers

    It is possible that your region is under the US. Please visit account.live.com and log in using your account and check your account region. You may need to process the Account Migration option. Here is a link support.xbox.com/.../change-region
    for your reference.
     
    JessielSuarez, Oct 24, 2015
    #4
  5. JessielSuarez Win User

    I'm in UK - Keeps displaying USD and payment won't accept UK customers

    It is possible that your region is under the US. Please visit account.live.com and log in using your account and check your account region. You may need to process the Account Migration option. Here is a link support.xbox.com/.../change-region
    for your reference.
  6. HyruleBalverine Win User

    Purchasing game online?

    If the price is displayed in USD, then it is likely the US version of the online marketplace. Because of this, these downloads probably won't work on your UK Xbox One. You'll want to log into the UK version of the marketplace to download games.
  7. KeeleyBarrick Win User

    Serious problem with region setting and unable to amend

    Hello, I have accessed the Payment and Billing and can select the GB account, but it won't save as the default is USD. I can't purchase games from any region as I haven't any payment details set up for the USD account, and I can't set any up as my Paypal
    UK, and I have no US address as I live in the UK.
  8. WeepyCardshark2 Win User

    Trade in price crash

    In the UK, CEX are known for giving the best value to customers for trade in.

    -

    CEX in the UK are offering £33 cash or £36 store credit,
    uk.webuy.com/product.php

    -

    CEX in the US are offering $39 cash or $45 store credit,
    us.webuy.com/product.php

    -

    The US arm of CEX seems to be ripping of their customers compared to the UK arm. As at current exchange rates, the cash price should be $53 USD in cash or $57 USD in store credit
  9. onyxishere Win User

    Payment method not accepted

    Your account was created in Norway but you now live in the UK. If your cards and paypal address are for the UK this is why you are getting the error message.

    You will have to create a new gamertag with a UK address to match the payment info in order for the cards to be accepted.
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I'm in UK - Keeps displaying USD and payment won't accept UK customers

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