I’m having trouble logging into my gta account on my new xbox. can anyone help?

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

This usually happens when your account information (or system information) does not match your card. Therefore, sometimes you may not have added a shipping and billing address to your account. It can also happen when your device and your account are set to a different region and currency than the one you reside in, and your card doesn't match it.

When trying to add the card to the account, the system makes a brief charge to validate the card, and then refunds. I've seen cases where the financial institution blocks this payment because it identified some suspicious action. It would also be interesting to check with the financial institution if something similar has not happened.

Did you ever try to generate a virtual/online credit card through your bank's app? Online transactions are generally safer with a virtual credit card.

Go to this link and log in with your account. Then add your address. Link: https://account.microsoft.com/billing/addresses

Check your account profile and make sure everything matches your card. Link: https://account.microsoft.com/profile

To add cards, use the link: https://account.microsoft.com/billing/payments

If you are using a child account, be sure to let your parents or Microsoft Family organizer know.

If problems persist, wait 24 hours and try again. If it still doesn't work, maybe it could be some blocks in your account, I recommend that you contact support for assistance.

Tip: another alternative would be to buy a gift card and redeem that amount in your account and buy what you want. Link: https://support.microsoft.com/en-us/account-bil...

Let me know if you have any questions. I would be happy to fix it.

I hope I helped you. Hugs!

Have problems logging on to my game cause of the new update dashboard can't play multiplayer games cause it say I'm offline when I already a xbix gold member

To find MAXPUMPER you may need to contact XBL support as only they can find the Microsoft Account (the email address formerly known as the Windows Live ID). The quickest way is to go to http://support.xbox.com/en-US/contact-us?xr=footnav#0:6:3
and click on Request a Call - that is, if you're in the
US. If you're from another country, substitute its country code for the uppercase
US, i.e., GB for the UK,
AU for Australia, CA for Canada,
NZ for New Zealand and
ZA vier Suid-Afrika.

Sorry to hear you're having issues rhin60. However, as this thread is almost 3 years old I would like to ask that you please create a new one detailing your issue for further assistance. Thank you.

Like I said, do you have access to the gamertag on your Xbox 360 Console, please follow the steps in the above post. Step by step, please read it.