I'm having some trouble with my console

Hi

If you have any other games on disc can you please try it in the console to see if you get the same problem happening with that game as well?

Hey there THePCTech247911.

The demo version of MInecraft only allows you to play with Infinite settings. To unlock all options in-game you'll need to purchase Minecraft, thanks for your understanding

Hi there,

what exactly is the issue?

If you just purchased gold but it's not being recognized then please try the next steps:

please double check http://account.microsoft.com/services to see if the subscription is showing there.

If the subscription shows, try the following steps

Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)

Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
http://support.xbox.com/contact-us

If the issue is different then please specify the exact issue you are experiencing, without further information for that other issue it will be hard to advise anything to try

Let us know the results

You'll have to purchase it if you want to continue playing. As already stated, that game has never been a games with gold title. It will be free to play again this month, the 15th-20th.

Hello MillerPOWER, My name is David. I am an independent advisor, happy to help you today.

I'm sorry to hear that you lost your email information.
Although I cannot access specific accounts or provide direct technical support, I can recommend some suggestions for regaining access to the account.
Check if there is an account recovery process available. Visit the login page of the platform or service where the account was created and look for options such as "Forgot your password?" or "Can't access your account?" on the login screen. Follow the steps provided to try to recover your account using alternative methods, such as answering security questions or providing additional information.

In some cases, you may be required to provide additional information or identification documents to prove that you are the owner of the account. This may include personal information, such as full names, dates of birth, associated phone numbers, credit card numbers related to the account, among others.

Best regards.