I'm having major account issues. Someone may know my password.

Last year, around December my house burned down, and since then I haven't had a 360, or the reason to be on this account but recently a friend irl constantly told me he saw me online and playing, but eventually he convinced me to care when he was talking
about a basketball game he saw this account playing, when I've never played such a game. We'll apparently he is right because yesterday someone was playing one on my account and there are a bunch of new games added to my list (sports related games that I don't
play). The only thing I can think of is once I downloaded my account onto the library's xbox but idk how that would guess my password at the library. I did change all of my billing info...glad I didn't have gold membership any longer than a month at a time,
and glad there's no money in my debit account lol. We'll idk what else to do...I'm on my ipad and I can't even find where to change my password, but this just stinks and also might be very very bad, anyone have any suggestions on what I should do more?

:)

 

How to password protect your Xbox LIVE profile

Xbox LIVE password overview

It is possible to download your Xbox LIVE profile to several different consoles. You may need to do this if you have more than one Xbox 360 console, or you want to play games at a friend's house. In such a situation, you may want to password protect your Xbox LIVE account so that no one else can sign in using your profile.

Set the console to remember your password

Once you have downloaded your Xbox LIVE profile to a console, you will be asked if you want the console to remember your password. The Remember Password option is usually off by default. This means that you will be asked for your Microsoft account password every time you sign into Xbox LIVE.

If you don't want to be asked for your Microsoft account password every time you sign into Xbox LIVE, select the Remember Password option.

Change the password protection on your profile

You are required to set the Remember Password option after you download your Xbox LIVE profile. However, you can change the password protection on your Xbox LIVE profile any time.

If you don't need a password to sign in:

Sign into your Xbox LIVE profile. After you have entered your Microsoft account password, select the Remember Password option.

If you choose the Remember Password option, you will not be asked for your Microsoft account password the next time you sign into your Xbox LIVE profile.

If you need a password to sign in:

You can restrict access to your Xbox LIVE profile on any console using your Microsoft account password.

Steps to follow

1) Sign in using your Xbox LIVE gamertag.

2) Under Settings, select Account and then Account Security

3) Choose the option for Password at Sign In.

4) Select Require Password Here

You will be asked for your Microsoft account password the next time you sign into your Xbox LIVE profile.

How to password protect your Xbox LIVE profile remotely

If you downloaded your Xbox LIVE profile to another console and it is not password protected, or someone has compromised your password, you can change the password from a remote location so that no one else can access your profile.

Change your Microsoft account

1) Sign into accounts.live.com using your Microsoft account.

2) Go to Account Information and, next to Password, click Change.

You can also use your console to change your Microsoft account password.

Note: If the Xbox LIVE profile you downloaded does not require a password to sign in (You selected the Remember Password option), you will not be able to restrict someone from signing into your Xbox profile even if you change your Microsoft account password.

You can remove your Microsoft account password so that other people cannot access your Xbox profile on other consoles. This will ensure that a password is required before signing into your Xbox profile.

Remotely set a profile password from a computer:

1) Sign into your Xbox LIVE account.

2) Under Settings, select Account, and then Account Security

3) Choose the option for Password at Sign In.

4) Select On All Other Consoles.

Once you have done this, a password will be required to sign into your Xbox LIVE profile on all other consoles.

 

Microsoft Account Hacked

Here you go buddy, some info! https://support.microsoft.com/en-us/help/12414/microsoft-account-identity-verification-apps-faq

people don't need to change email address when compromised, they need to change password and make sure they have proper security... that includes not using passwords on more than one service, if one service is compromised all those details are sold.

Someone in another country will pop up with it, even if it takes years to happen. My skype password took approximately 4 years from compromise to have someone log in and use it.

This app makes you click approve when logging into websites, and it's instant once you click "accept" the website will load in normal.

Any devices that don't work with the app like xbox 360 will have you go to website once to create a password (it will generate a password that isn't easy) and you use that on those devices to login with your normal user name.

 

And they changed my avatar appearance...also irritating

 

Hello There Mattdarkhaven

You will need to fill out the account recovery form here.

If the above page does not help you, then please contact Phone Support open an Unauthorised Access Case. Your account will be locked for the duration of the investigation. After
providing them some security questions with you to prove that you own the account. They will begin an Investigation.

I thought you may want the International Xbox Support phone numbers by clicking here

 

Hi there,

see this link for the steps to take when you think your account was accessed by somebody else:

www.xbox.com/.../What-To-Do

It has all the things to do, like changing passwords and security details and on how to prevent them from accessing it etc.

 

Thanks to both of you you both helped