I'm having a problem with the Teredo service and nothing seems to work. Does anyone know...

Hello Thejeffishere27,

Welcome to Xbox Forums. We appreciate you for sharing your concern with us.

Based on your description, you wanted to play games from your end with your friends however, due to some reasons, you were not able to proceed with it. No worries, we will work on this together and sort everything out in a timely manner.

We also highly appreciated your time and effort you spent trying to solve this issue before contacting support and posting this here with us.

Teredo is a networking protocol that's used to establish communications between clients and servers, and to facilitate connectivity between devices behind our routers that use network address translation (NAT).

Failure to obtain a Teredo IP address can occur when there's an issue with your Teredo adaptor, when a device on your network is blocking the Teredo protocol or if there's software installed on your PC that's disabling Teredo functionality. Without a Teredo IP address, you'll unable to connect to multiplayer gaming in select games on the Xbox network.

Note: Teredo IPsec connectivity only required for multiplayer gaming in select titles.

Since you mentioned that you are using Xbox Game Pass for PC from your end, I assume we are using an Xbox App. With that, we will go ahead and check your network NAT type to see if it may cause us this issue we have. To do that, see the following:

Solution 1: Make sure we have an Internet connection

1. Press search button on the taskbar, type settings, and then select settings
   
2. Select Network & internet. Your network status will appear at the top of the settings page.
   

If you don't have an internet connection, you'll have to fix that before continuing with any additional troubleshooting.

Solution 2: Press the Fix it button in Xbox Networking

1. Press the Windows + i to open settings.
   
2. Select Gaming > Xbox Networking
   
3. Select the Fix it button. Windows will try to detect and fix known issues with Teredo. You may need to restart your PC for changes to take effect.
   

Solution 3: Check to see if Teredo is disabled in the registry by a program or by a manually configured registry value

Some programs can alter your PC's network settings with the purpose of disabling IPv6 (Internet Protocol version 6) networking components, which can include the Teredo tunnelling adaptor. You can determine whether Teredo has been disabled by running the following commands.

Check the iphlpsvc registry path:

1. Press the search box on the taskbar. type cmd and open the command prompt.
   
2. Run the following command from the Admin command prompt:
   
   reg query HKLM\System\CurrentControlSet\Services\iphlpsvc\Teredo
   
3. If the output includes the following line, Teredo has been disabled:
   
   type REG_DWORD 0x4
   
4. You can re-enable Teredo by running the following command from the Admin command prompt:
   
   netsh interface Teredo set state type=default
   

Check the Tcplp6 registry path:

1. In the search box on the taskbar, type cmd and then, open the Command Prompt.
   
2. Run the following command from the Admin command prompt:
   
   reg query HKLM\System\CurrentControlSet\Services\Tcplp6\Parameters
   
3. If the output includes the following line, and the value displayed is not 0x0, Teredo may have been disabled:
   
   DisabledComponents REG_DWORD 0x8e
   
4. You can re-enable Teredo by running the following command from the Admin command prompt:
   
   reg add HKLM\System|CurrentControlSet\Services\Tcpip6\Parameters /v DisabledComponents /t REG_DWORD /d 0x0
   

You may need to restart the IP Helper Service after making any of the above registry changes for the new settings to take effect:

1. In the search box on the taskbar, type cmd and then, open the Command Prompt as administrator.
   
2. Run the following command:
   
   sc stop iphlpsvc
   
   sc start iphlpsvc
   

One done, you can go ahead, and the issue persist, kindly go ahead and visit the link below in order to proceed with the solution 4.

Source: Solutions for Teredo Issues in Xbox for Windows

We look forward to your response to this.

Kindly let us know if there is any misunderstanding or clarification of our description by sending us a reply.

Regards,



Microsoft Community Moderator

Hello Thejeffishere27,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.









Thank you for understanding.



Respectfully,



Microsoft Moderator

We truly appreciate you for the response, Thejeffishere27.

We understand that you are experiencing issues with the Teredo service, and you are unable to play Astroneer with your friend via PC game pass. Based on the additional information you have provided, we will go ahead and try to perform these additional steps:



1. Open the Command Prompt as an administrator.

2. Type "netsh interface Teredo set state type=default" and press Enter.

3. Type "netsh interface Teredo set state servername=teredo.remlab.net" and press Enter.

4. Type "netsh interface Teredo set state clientport=udp:3074" and press Enter.

5. Type "netsh interface Teredo set state refreshinterval=30" and press Enter.

6. Type "netsh interface Teredo show state" and press Enter to verify that the Teredo interface is now online.



If the above steps do not work, you can try resetting your network settings by following these steps:



1. Open the Settings app.

2. Click on Network & Internet.

3. Click on Status.

4. Click on Network reset.

5. Click on Reset now.

6. Restart your computer and try to connect to the game again.



Disable and re-enable the Teredo adapter:

- Press the Windows key + X and select Device Manager.

- Expand the Network adapters section and locate the Teredo Tunneling Pseudo-Interface.

- Right-click on it and select Disable.

- Wait for a few seconds and then right-click on it again and select Enable.



Reset the Teredo adapter:

- Press the Windows key + X and select Command Prompt (Admin).

- Type the following command and press Enter: netsh interface Teredo set state disable

- Wait for a few seconds and then type the following command and press Enter: netsh interface Teredo set state type=default

- Close the Command Prompt window.



Check if the Teredo server is reachable:

- Press the Windows key + R and type cmd in the Run dialog box.

- Type the following command and press Enter: ping teredo.remlab.net

- If you receive a reply, it means that the Teredo server is reachable. If not, it means that there is a problem with your network connection.



Regarding the second command you provided, it seems that there is a typo in the command. The correct command should be:



reg add HKLM\System\CurrentControlSet\Services\Tcpip6\Parameters /v DisabledComponents /t REG_DWORD /d 0x0



Please note that this command is used to enable IPv6 on your computer. If you are not experiencing any issues with IPv6, you do not need to run this command.



I hope this helps. Let me know if you have any further questions or concerns.

Kind regards,



Microsoft Community Moderator

Thank you for doing all that and for letting us know, Thejeffishere27.

Based on the information you provided, it seems that we have already exhausted all the suggested troubleshooting steps regarding the issue we have. In cases like this, the option we can do best to proceed is to contact your internet service provider so they can help us setting up the ports needed to be open in order or this to complete.

Before, you may want to check this article I found.

Required Firewall Exceptions for Teredo - Win32 apps | Microsoft Learn

Set-NetTeredoConfiguration (NetworkTransition) | Microsoft Learn

I hope that it helps.

Kind regards,

I have tried all your listed solutions and again it still does not seem to work, here's what came out of the new commands, for netsh interface Teredo set state clientport=udp:3074 it lists: The parameter is incorrect.

Thanks for responding
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