I'm Getting The Xbox Support Instead Of My Xbox Profile!

Ethan Wovia · Mar 15, 2020

I've Been Trying To Get To My Xbox profile, But When I Have Tried To Get To It Instead It Would Bring Xbox Support And Even If I click on "More Options" And "Xbox Profile" It Would Just Open A New Tab With The Same Thing, "Xbox Support", Is Anyone Willing
to Help?I Have Video Evidence Of It But I Don't Know How To Upload It Here. I Was Also Trying To Get To My Profile To See If I Can Unlink My Minecraft PS4 Account Away From A Certain Microsoft Account That Somehow Linked To It Instead Of Mine, I Did Unlink
It But In Profile Settings In Minecraft But It Doesn't Say That I am Linked to any account, But When I Try To Go Sign In To A New One, It Says There Was A Error Signing Into This Microsoft Account. I Even Tried To Go On An Other PS4 Account And It Said "This
Microsoft Account Is Already Linked to A Other Playstation Network Account".

:)

T3chnlgydude

Hi Ethan Wovia

Have you tried doing this on a PC from a web browser?

Mr Skywalker426

You can try first unlink all MS account on your Playstation Network and then try make the link with the your official MS Account, remember, is supoust you had only one ms account by person

Sol

Xbox Support was able to fix my profile. I'm now able to successfully download and sign into my Xbox 360 profile on my Xbox One X.

vNoxiious

Happened again last night/today, I'm glad I'm not the only one. I got onto Xbox Support on Twitter and they suggested clearing my system cache, re-downloading my profile etc but nothing has changed. They asked next time it happens for me to plug my ethernet
cable into the modem instead of the router to see if it helps but still nothing. Hopefully they fix this soon

ShutFan4403

I'm curious ProofJarl348 if Xbox support was able to help you out with this or if you were able to find a solution. I spent over an hour the other day with Xbox support an they couldn't com up with anything I'd be able to do to get the games except for have
my son login on a friend's Xbox One (unfortunately they all have PS instead)

I'm Getting The Xbox Support Instead Of My Xbox Profile!