I’m getting spam added by bot accounts by another person, what do i do?

Hi Anii.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

If you fear that your account might get banned, I suggest blocking your friend or their messages, or if you feel it is necessary, you can also report him.

To block another player
Press the Xbox button on your controller to open the guide.
Select People, and then select the gamertag of the player whom you want to block.

From the player's profile, select Report or Block, and then select Block.

You can also block a player after receiving an offensive or inappropriate message.
Press the Xbox button on your controller to open the guide, and then go to Parties & chats > Chat requests.
Select the conversation that contains the player whom you want to block.
Select the More actions button > View profile > Report or block > Block.

Further information at
https://support.xbox.com/help/friends-social-activity/friends-groups/block-or-mute-other-player

I hope I've been helpful.

Kind regards
Renato

I’ve done all that and of course since the person didn’t say exactly “I’m gonna rape you” xbox doesn’t give a ****, since bots review reports, if a real person looked at reports I’m pretty sure the accused would also get banned, it just doesn’t help that the “ambassadors” give out bot **** responses too, I just wish a real person would respond, but instead I get a bot that copies and pastes the same information that you get in the email another automated bot sends out after you get banned. **** corporations.

He returned again with another account spamming the forum using a bot lol.

Hi again, I’ve checked my bank account and the money still isn’t there and it’s not in my next billing, at this point I’m absolutely clueless on what to do because there is no sign of the money coming from anywhere despite them saying that both refunds went through, is there any phone number or email that I can get in direct contact to a real person instead of a bot that recommends problems that have nothing to do with the issue I have?

Hello there what i would do is simply block and report the user if following many people 0 gamerscore the account can be a bot most likely. When reporting report it as spam. Thank you