i'm getting error code 8015D003

So when I ever get on my profile on my Xbox it says to put my email and my password for this profile an I have a family account but this profile is only one I use so when I enter my password it says this "Sorry, something's wrong with your Microsoft account"
go to account.live .com and I did but there was nothing to help me get back on my profile on Xbox live please help

A other question that i have to do is where can i recover my email ? PLZZZZZZZ help me

:)

 

Error code 8015D003 tried all solutions and still get error

I keep getting error code 8015D003, I have done all of the resolutions that are suggested and still receive the error. I am getting frustrated because I'm losing money spent on a system I cannot use now.

 

Trying to connect to xbox live

I'm trying to connect to xbox live and I'm getting error: Sorry, something's wrong with your Microsoft account. Go to https:account.live.com for help. code 8015D003

did the connection test and worked fine.

 

Solution 1: Verify your Microsoft account security information

1. Go to Microsoft account. If you forgot your password or it doesn’t work, reset your password.

2. Click Edit security info.

3. Verify your security information. For example, verify the Phone number, Alternate email address, and Security question information.

4. Sign out of your Microsoft account, and then sign in again.

5. Try to sign in to Xbox Live again.

Solution 2: Clear the system cache

1. Press the Guide button on your controller.

2. Go to settings and select System Settings.

3. Select Storage or Memory.

4. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

5. Select Clear System Cache.

Note: Repeat this step three times.

6. When you are prompted to confirm storage device maintenance, select Yes.

7. Repeat steps 4-6 three times to fully clear the cache.

Solution 3: Move and then redownload your Xbox Live profile

Note: If you want to use a USB flash drive or a USB hard drive to complete these steps, you must format the USB flash drive or USB hard drive for Xbox storage. (See USB flash drive support for Xbox 360.)

Move your profile to a USB flash drive or USB hard drive. To do this, follow these steps:

1. Plug the USB drive into your console.

2. From the Dashboard, go to settings and select Storage.

3. Select All Devices.

4. Select Profiles, and then select your gamer profile.

5. Select Move.

6. Select the Memory Unit that you want to move your profile to.

Note: A Memory Unit can be a USB flash drive, a USB hard drive, or the Xbox 360 Hard Drive. Be sure that you move the profile to a USB flash drive or a USB hard drive.

7. Remove the Memory Unit from your console.

8. Redownload your profile. For details, see Download, move or delete your Xbox Live profile. Link:

support.xbox.com/.../profile-move-delete