I'm getting an error when I want to make a purchase/try demo

HAWGT · Nov 29, 2018

SONIC UNLEASHED

It wasn't always like this, it happened after I added my billing info, which is correct.

When I press buy/try out demo, it gives me this error:

Uh oh... that shouldn't have happened

[table][tr][td]date:[/td][td]30/11/2018 01:20:38[/td][/tr][tr][td]code:[/td][td]GZEoEXq2L0SbAzzN.0[/td][/tr][tr][td]mn: [/td][td]BN1XBL040011349[/td][/tr][tr][td]req: [/td][td]f4d2b572-af03-4083-9a9c-407d0160985d[/td][/tr][/table]

:)

ScoobyMay · Nov 29, 2018

I get an error code that does not exist in the list of Microsoft Xbox Live errors. Error 8C150009.

I'm using xbox 360, I get an error code that does not exist in the list of Microsoft Xbox Live errors. Error 8C150009. When trying to make purchase inside games appears the error mentioned. And in the game Forza Honrizon 2 is with server error out of the air when making some purchase
Click to expand...

Alec Omega · Nov 29, 2018

Use a different way to pay

I keep getting this error when attempting to make a purchase on the site

Your purchase cannot be completed with this payment option. Try a different or new way to pay.

I also get this error when using smartglass or windows 10 to make purchases.

I can make purchases on my xbox one console with the exact same credit card and it works fine.

I've contacted support but they don't understand why I'm saying.

How can I get this fixed?

{Parity} · Nov 29, 2018

Contact support directly to see what is going on with your account. Contact Us | Xbox Support

{Parity}

Contact support directly to see what is going on with your account. https://support.xbox.com/contact-us

Mister Gwyther

Hey there Brum! I'm not entirely sure I understand your issue. I believe you want to purchase a Family Plan and are having trouble. What is the full error message you are seeing when you try to make this purchase?

WT9009

Nope it's on there have it pinned to my dashboard for when they get whatever is wrong with it fixed. Going to it on the xbox you get an error message. Just look in the Y section it's not in new releases and xbox.com just has it for purchase. So i'm hoping
the reason why it's not avaliable on the xbox yet is that they are trying tp put the demo/trial up. There's even an advertisement for it. Saw one a minute ago in the demo section.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey DariSm1, how are you today? Hope you're well.

I've tried to replicate the issue purchasing it with my secondary account and the same thing happened.

Probably is just a momentary glitch with the content.

Try to wait for a while and then, try to purchase it again.

bowski477

What is the error you are getting when you try to make a purchase?

I'm getting an error when I want to make a purchase/try demo