I’m game installing

Frank White2 · Nov 9, 2023

I’m trying to install my game to my new console. But it keep stopping and and saying error downloading and i own the game and when it is downloading it take a very long time like 9 hours

:)

RichieB_

Hello

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Thank you for understanding.

Regards,

RichieB_

Hi Frank White2,

Greetings!

Thank you for posting in the Microsoft Community.

We understand that you need help with installing a game on your new console. I would like to ask what is the exact error message that you're getting? This will help me with my research here as well.

You may check this support article for Troubleshoot slow game or app downloadsL Learn more: Troubleshoot slow game or app downloads | Xbox Support

I hope this information will help you. We look forward for your response.

Regards,

Microsoft Community Moderator

Aydentheslaysher210

I’m able to buy and download games but I’m not getting the option to install my games. When I go to the manage screen, I keep getting a message that says “we’re having trouble finding your stuff”. I’m not given the option to install or uninstall the games.

JohnPlaninc

I’m having same issues I just bought the game again and re installed it and still saying to purchase and install

Pro83629

This is not on cloud gameing this is on a install and I’m playing on Xbox 1 no other games have a problem like this

I’m game installing