I'm confused

If your suspension is up and you still cannot communicate try removing the account from the console, doing a hard reset, and then re-adding the account.

It means you are suspended from xbox live until 17th July.

You can go to the enforcement site
here & file for a case review if you want.

That's the only way to contact the enforcement team.

Hello Lightblade4507,

From our FAQ:





When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

This means that your MyVIP payback will be calculated every month and be awarded by midway through the following month as a monthly whole. March payback was only recently calculated, and is currently pending in your account awaiting deposit, as you can see
on your MyRewards page. However, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once
you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

Hello Felix Clinkenbeard,

Thank you for posting in Microsoft Community.

We are glad to know you would like to try 1-month free trial of Xbox Game Pass Ultimate! To ensure you can sign into your account, you may open a new tab on your browser and test your credentials on this link: Microsoft account | Home.

Should you have issue you may let us know by replying here the error message or take a screenshot of it. Please conceal your personal information.

To know more details about the Doritos, MTN DEW and Rockstar Energy Drink, please check this link: Snack with DORITOS, MTN DEW, and ROCKSTAR to Experience Xbox Game Pass Ultimate and More Gaming Rewards - Xbox Wire.

I hope this helps! Let me know if you have any further questions.

Sincerely,



Microsoft Community Moderator

As a last resort you can contact MS Support on the issue too.. http://support.xbox.com/en-US/contact-us