If you buy a game on a account, and then get a new computer, can you get the old games on...

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

Games are associated with your Microsoft account. You can access them by signing in to the Microsoft Store with the account that purchased the games.

I appreciate your patience, if you have more questions feel free to ask.

Hi, wolfgirl3.

Welcome to the MicroSoft Community.



You downloaded the game from the store, old computers can download it new computers should be able to download it as well. As long as you have an account associated with it, the game data can be synchronized with whatever account you logged into on the old computer and whatever account you logged into on the new one. If your old computer doesn't have any accounts associated with it, then can I take it that this is a standalone game that can't synchronize game data through associated accounts? Feel free to correct me if I'm wrong.



Best Regards

Martin | Microsoft Community Support Specialist

Sorry to hear it. Although the system does state that there are no refunds for purchases sometimes phone support will help you out. I would recommend giving them a call.

If you live in North America dial 1-800-469-9269

I didn't even play the game because and again there are 0 (i can take a screen or vid of it) players playing the dlc what a rip-off this is.

Hi, .

Welcome to the MicroSoft Community.

You downloaded the game from the store, old computers can download it new computers should be able to download it as well. As long as you have an account associated with it, the game data can be synchronized with whatever account you logged into on the old computer and whatever account you logged into on the new one. If your old computer doesn't have any accounts associated with it, then can I take it that this is a standalone game that can't synchronize game data through associated accounts? Feel free to correct me if I'm wrong.

Best Regards

Martin | Microsoft Community Support Specialist

I only downloaded via ad in disney magic kingdoms about a month ago so its not an old game. my DMK game has a facebook and MSN connection to it which I successfully downloaded to new laptop after 'connecting', this one has nothing. I have tried downloading it to new laptop but all I get is a new game without anyway to 'synchronise' and I cant find a link to do it with like DMK. I am at a loss what to do. Why would it not have a 'connection', as I said , only downloaded it a few weeks ago.