If you are new to Microsoft and its store or the games, be careful!

Discus and support If you are new to Microsoft and its store or the games, be careful! in XBoX Games and Apps to solve the problem; Hello fellow users, my girlfriend and I got stuck in a really uncomfortable situation concerning a purchase in the Microsoft Store and I would like to... Discussion in 'XBoX Games and Apps' started by AydenCheslow, May 22, 2018.

  1. AydenCheslow
    AydenCheslow Guest

    If you are new to Microsoft and its store or the games, be careful!


    Hello fellow users,

    my girlfriend and I got stuck in a really uncomfortable situation concerning a purchase in the Microsoft Store and I would like to let you know about this.

    We bought State of Decay 2 to enjoy the fun as we were part of the hype around the game. Unfortunately, we could
    not manage to get our connections to the Microsoft servers or to any kind of multiplayer lobby working as intended. After trying out many different options such as forwarding ports in our router or switching off the internal Teredo filter within
    our router, which was necessary to be done in order to get the NAT-type to function correctly, we ended up having no option to play in multiplayer. Neither can we refund the game because it took us too long to test every single solution we had even after the
    NAT problem was solved. We also worked with the support and the kind help of other users and still ended up with this.

    It sure is unfortunate and of course we are mad, but also we know about the policies and everything. Since this situation seems helpless, we would like to inform others about possible issues like these. We could not know that this would happen to us, so at
    least we would like others to be informed. This may be adressed to those who are still thinking about a purchase of anything in general: Check everything with the help of your Xbox Live app if possible, and make sure to get this to work before you end up in
    the same disaster.

    The models of our routers would not cooperate with the Teredo protocol type that is used by the Microsoft servers, severe ports are closed right from the start and apparently it does not even work, if these settings are set.

    We don't want to start any trouble for Microsoft! We know about our situation and also about the missing solutions to this, but we accept this as it occurs.
    This should just be a safety guide for others who might be unaware of certain coincidences!

    I am thankful for the advices I got and also for the kindness and the patience I received! Now the hope rests in being more careful and researching even more before anything like this might happen ever again! We learned our lesson!

    :)
     
    AydenCheslow, May 22, 2018
    #1
  2. Kuba Dave
    Kuba Dave Guest
    Project Scorpio

    I think that moving forward Project Scorpio was a brave move by Phil Spencer announcing this at E3!

    When announced they stated that no gamer would be left behind, with any gamer owning a current Xbox One

    not being short changed.

    Xbox would not shoot themselves in the foot regarding releasing information on a brand new console and not forgetting its existing franchise and thousand of current subscribers to its Xbox live network.

    Adapting the software on its current console and using the Play Anywhere software Xbox will be on to a winner as they where first to allow you to stream to your PC from your Xbox.

    However, PlayStation have announced that they are attempting to catch up Microsoft with an app to be utilised on current PC 'S & Macs

    Scorpio is the future and will eventually take some existing gamers from both PC and PSN with some XBOX ONE owners upgrading straight away... Microsoft & Phil Spencer have to be careful Steam is becoming very popular and MICROSOFT store needs
    to be stripped down and started again!

    Currently the games sold on its service for no overheads and no physical disc and no ground rents to pay like Game stop in the USA and Game in the UK are WAY TOO EXPENSIVE... I saw that Microsoft had an exclusive sale from some of its third
    party and original soft ware titles but your not going to move forward by charging way too much for a game that you can get from a store, another console /PC or service a lot cheaper whether by buying and in some instances trading in a game.

    Also Indie titles on the store really need to be promoted more... unless it has been mentioned on Larry Hyrb's (Major Nelson) Podcast or is a game that has already been around on other formats you hardly see the games that are independently published
    on the Xbox / Microsoft store.

    Well if you have read this far, Thanks I wittered on a bit and not a lot about Project Scorpio.

    Have a great day!
     
    Kuba Dave, May 22, 2018
    #2
  3. Total Cereal
    Total Cereal Guest
    Digital or Physical

    When ordering from a retailer like Amazon, it will usually say " buy download" or "digital code". Make sure you don't order from a shady site, though. You can be scammed if you aren't careful. If I were you, I'd order directly on your Xbox from the Microsoft
    Store. That way you know you are buying a legitimate digital copy.
     
    Total Cereal, May 22, 2018
    #3
  4. Broken Link xbox Win User

    Questions about ethics and gaming

    Its justs really frustrating that a game like this exists on the microsoft store and nothing is done about it. I contact them and Im given the copy and paste response about a refund or credit. Its almost like they dont care about the gaming community
    at all. Dont worry though in all of their new xobx console coverage it claims they do though .......... Sorry for venting
  5. UKSTEVO7 Win User

    What a disappointing E3 Microsoft.

    everthing., its been crap, wow a few kinect games,, its just a dancing and fitness app, no 1 care about it ,, its a gimmik,, come on microsoft , where r the new IPs , Sony has loads this year, glad i hav 1 ,
  6. US Revenge Win User

    If i haved money to to buy stuff when i at mall of america.

    I hate to be that guy but... why do you think we will care? the games in the microsoft store are almost always MSRP anyway.
  7. Smwutches Win User

    Does Microsoft care about its customers?

    Please keep an eye on your original thread and refrain from creating duplicate threads.
  8. boot61 Win User

    They're All Suicidal Lemmings I Tell You!!!

    news flash! its a video game. who cares.(just saying)
Thema:

If you are new to Microsoft and its store or the games, be careful!

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