If this isn't fixed by tonight I'm going to Playstation.

Regarding contacting technical support, please do not follow the details provided directly; use the one that best suits your needs.

Hi, I am Mariano, an independent advisor from the Microsoft-Xbox community. I am sorry you are going through this issue, let us try to fix it

Please note that this is a public community forum, so we are players like you and not Microsoft or Xbox employees. Therefore, we do not have access to any user accounts and we do not handle anything from the forum.

Here is the direct link to recover your account: https://account.live.com/acsr

When submitting an online recovery request, provide the closest possible answers to all the questions.

It is important not to leave any question unanswered.

Follow the steps and instructions to complete the account recovery form.

If the steps do not work, please contact Microsoft Support:

Go to https://support.xbox.com/en-US/contact-us.

- Then, click "Contact us" > Account & profile > Select "I need a Microsoft account" > Type "Hacked account" > Click Next > Click "See contact options" > Select. The option to chat with them or request a call should appear.

They told me ETA is 2-3 more hours if at all tonight. I'm about to go back to PlayStation, hell with them.

Thanks for all your time and information folks =) I decided I'm going to give Sony 30 days to see if this next patch fixes things just because how heavily vested I am into the Playstation brand with hardware downloads etc. If after 30 days this isn't 100%
fixed I'll sell everything Playstation I have and jump ship to Xbox One. Again Thanks for all your time and info it really helped me make a decision.

Sorry to hear that your Xbox 360 console has died.

The red ring of death only happend on the fat / 1st gen 360 console.

This console was sold between end of 2005 til may or june 2010.

This means your console is somewere from 7 to 12 years old (from production).

For me it's quite normal that warranty doesn't last this long.

24 months of warranty is a common thing in Europe, but that's about it.

Sorry to say but for me it feels that the tech was right about the warranty thing, never the less he should never be disrespectful (if he did!).

Also sorry to hear that you're planning a move to Playstation.

Keep in mind that Sony also has a limited warranty and you could endup in a situation like this as well.