If a disc is not working read this.

Discus and support If a disc is not working read this. in XBoX Games and Apps to solve the problem; If you're having a problem with a single disc but other discs are working fine, then here are a couple of solutions to try. 1: Make sure the disc is... Discussion in 'XBoX Games and Apps' started by Fishman2409, Aug 9, 2016.

  1. Fishman2409
    Fishman2409 Guest

    If a disc is not working read this.


    If you're having a problem with a single disc but other discs are working fine, then here are a couple of solutions to try.

    1: Make sure the disc is clean. Clean the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom surface.

    2: Try the disc on another console to see if the disc is the problem. If the disc works on a different console then refer here: Troubleshoot Xbox One Disc Errors.

    3: If the disc is a cd, dvd, or blueray disc then make sure you have the dvd and blueray app. To do this refer here: Install the Blu-ray and DVD Player App | Xbox One.
    Make sure the cd, dvd, or blueray disc is from the same region as the xbox you purchased. To troubleshoot with this refer here: Xbox One DVD Player | Xbox One Blu-ray | Xbox One Video.

    4. Replace the game with the xbox disc exchange: Xbox One Game Disc Exchange | Microsoft Game Disc Exchange Program | Xbox One Console.

    If none of your discs play then there could be two problems. The first is that the instant-on power mode can render a small number of consoles unable to read discs. The other problem is perhaps the console's disc drive needs servicing. To turn off instant-on
    power mode go to all settings and power and change it to energy saving. If the console's disc drive needs servicing then here is a link to the online service center: https://devicesupport.microsoft.com/en-US.

    :)
     
    Fishman2409, Aug 9, 2016
    #1
  2. Listed mia 510
    Listed mia 510 Guest
    Brand New Forza Horizon disc wont read

    If your disc is brand new and will not read because you get a message saying disc is unreadable then I suggest first taking it back to the store you got it from and trading it for a new copy, then if this does not working you may be having an issue with
    your disc drive.
     
    Listed mia 510, Aug 9, 2016
    #2
  3. GARBIK-5150E631-EF1A-4694-A685-20BD8067562F
    GARBIK-5150E631-EF1A-4694-A685-20BD8067562F Guest
    NBA 2k15 Supremely Slow Install

    i have the hard copy and the trick is not working, its a shame, with a brand new game from amazon, that this is not working and my disc drive is working ok, have a grinding noise, but read all discs, exceptc nba 2k15
     
    GARBIK-5150E631-EF1A-4694-A685-20BD8067562F, Aug 9, 2016
    #3
  4. Daft Badger
    Daft Badger Guest

    If a disc is not working read this.

    There's already a sticky about game reading issues & possible solutions here forums.xbox.com/.../1622793.aspx
     
    Daft Badger, Aug 10, 2016
    #4
  5. Daft Badger Win User

    If a disc is not working read this.

    There's already a sticky about game reading issues & possible solutions here forums.xbox.com/.../1622793.aspx
  6. StuartATrueRed Win User

    Xbox triangle with an exclamation on them ⚠️

    So when you put a disc in, the disc is read, and then the game tile shows up with the disc icon showing on it? If not, then it is not reading the disc, which will be why the games won't work.
  7. USMCTigerman Win User

    RAGE backcompat error 0X8082000c

    No disc read errors. Just backcompat error. Disc 1 reads and installs fine. There are not deviations on any of the discs. Just two and three won't work.
  8. Obsessive Power Win User

    Can't install red dead redemption 1

    Hi,

    Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

    • Be able to read the disc. Check if the disc is dirty or damaged
    • Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

    The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
    work.
  9. FlyingWackyears Win User

    Xbox won't play Discs

    The not reading discs is a regular basis now.. I can usually get it to read the disc by either cleaning the disc or just opening and closing the drive. Now nothing is working.
Thema:

If a disc is not working read this.

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