IE app won't load some pages (though it use to fine)

I had added this onto someone's previous post about a similar issue, but got no response (almost two weeks now). In case it got missed, I am creating a new thread for this issue:

I am having issues with the IE app loading certain pages. For me, I'm a subscriber to giantbomb.com and have used the 360 IE app to watch the premium content for a little over two months now. Suddenly on 11/14/14, it won't load the log in page required to
access this content. All other pages on the site load just fine. If I try refreshing the login page it shows it as loading res://mshtml.dll/err_connect.htm before showing the actual login url (auth.giantbomb.com/login)
and a "can't connect" page.

I have tried the following:

• loading the site on my PC using various browsers including IE (all successful)

• deleting and reinstalling the IE app (4+ times)

• clearing my xbox cache (4+ times), with and without rebooting

• placing the xbox in the router's DMZ to eliminate blocked ports as an issue

• checked and unchecked the "use web pages formatted for mobile devices"

• deleting IE app history (4+ times)

• since this is really the only site I visit using the app, I tested a couple other sites: Instagram's login returns the same error (instagram.com/.../login), CBS sign up page (www.cbs.com/.../signup),
and so does pintrest.com unless mobile format is selected

• I tried to outsmart the app. Since I have cookies enabled, I tried to log in to the Giant Bomb subscriber RSS feed page. The app UI did let me log in, but of course, since we can't download on an xbox it gave me that error page. Unfortunately, going back
to the main site did not set a cookie as I had hoped.

• I made a post in the Giant Bomb forums to see if anything on their side might be causing this, but to no avail

Any help with this issue would be greatly appreciated

:)

 

What happened to everyone!?

I only experience the white screen using the IE app on my Xbox One; if I'm using my PC, some pages just continuously seem to load forever...

 

Internet Explorer wont load website

I am also having issues with the IE app loading certain pages. For me, I'm a subscriber to giantbomb.com and have used the 360 IE app to watch the premium content for a little over two months now. Suddenly on 11/14/14, it won't load the log in page required
to access this content. All other pages on the site load just fine. If I try refreshing the login page it shows it as loading res://mshtml.dll/err_connect.htm before showing the actual login url (auth.giantbomb.com/login)
and a "can't connect" page.

I have tried the following:

• loading the site on my PC using various browsers including IE (all successful)

• deleting and reinstalling the IE app (4+ times)

• clearing my xbox cache (4+ times), with and without rebooting

• placing the xbox in the router's DMZ to eliminate blocked ports as an issue

• checked and unchecked the "use web pages formatted for mobile devices"

• deleting IE app history (4+ times)

• since this is really the only site I visit using the app, I tested a couple other sites: Instagram's login returns the same error (instagram.com/.../login), CBS sign up page (www.cbs.com/.../signup),
and so does pintrest.com unless mobile format is selected

• I tried to outsmart the app. Since I have cookies enabled, I tried to log in to the Giant Bomb subscriber RSS feed page. The app UI did let me log in, but of course, since we can't download on an xbox it gave me that error page. Unfortunately, going back
to the main site did not set a cookie as I had hoped.

• I made a post in the Giant Bomb forums to see if anything on their side might be causing this, but to no avail

Any help with this issue would be greatly appreciated

 

There is an issue with launching and downloading apps which this issue should fall into the category of. Keep an eye on the link below to see when it is fixed.

support.xbox.com/xbox-live-status

 

This issue is still happening and I'm still looking for help.

In the very least, can someone else use the app and try loading
auth.giantbomb.com/login or any of the other links I posted to see if it's just me?

Also, it started before the DoS which, as I understand it, is what started the download/launch app and live issues. As a reminder, I have no issue starting or downloading the app: it just simply will not load certain websites.

 

Hey there, Chesme! I'm very sorry to see the issues with launching up sign in pages! This is definitely a weird situation, and I wanted to pop in here and check everything out. I've gone ahead and bubbled this up to the appropriate teams to get this looked
into. I'm very sorry to see that it took a little bit to discover this, and I hope we can get this resolved quickly!

Once I have more information for you, I'll post back in here. We appreciate your patience while we look into this!

 

Hey there, Chesme! I apologize deeply for the silence on our end here, however I wanted to pop in and get you that update I promised.

This seems to be resolved now. There was an update to the IE app last month, so be sure you have that downloaded. Once you do, everything should be all good to hit up GiantBomb's login in page.

Please do post back if you continue to have issues! We want to make sure you're all set and able to sign in to the pages you want to sign in to. :3

 

All is better now, thanks!

It actually occurred to me last night hat I hadn't check the app in a few weeks, so I tired it out. Got the update and everything has been resolved so far.