I would like to request a refundfor purchases withoutmy consent

Discus and support I would like to request a refundfor purchases withoutmy consent in XBoX on Consoles to solve the problem; My xbox I boughtgold for a month since I had selectedan option that I bought gold every month withoutmy consent, I already deactivated that option and... Discussion in 'XBoX on Consoles' started by AxelByron, Sep 2, 2018.

  1. AxelByron
    AxelByron Guest

    I would like to request a refundfor purchases withoutmy consent


    My xbox I boughtgold for a month since I had selectedan option that I bought gold every month withoutmy consent, I already deactivated that option and I would like to know i I can cancel the purchase and receiva a refund

    :)
     
    AxelByron, Sep 2, 2018
    #1
  2. frozenknite
    frozenknite Guest
    I would like to request a refund.​

    Hello. I am using xbox gold. I tried to use "Kalimba" free of charge in this free game, but the amount was actually paid. I would like to request a refund.
     
    frozenknite, Sep 2, 2018
    #2
  3. PalmettoBling
    PalmettoBling Guest
    I would like to request a refund.​

    You can also check your Order History at account.microsoft.com under Payments & Billing tab at the top. From there, you can find the order in question and verify the ammount paid and method. Then underneath that order should be a link to "Get order help".
    That will take you to a page that has further details on contacting the billing department and what can be done about the order.
     
    PalmettoBling, Sep 2, 2018
    #3
  4. DIPDIP0TAT0CH1P
    DIPDIP0TAT0CH1P Guest

    I would like to request a refundfor purchases withoutmy consent

    The best place to go for a refund would be here Contact Us | Xbox Support to contact account support (Not Ambassador support).

    They will be able to look into this for you.
     
    DIPDIP0TAT0CH1P, Sep 2, 2018
    #4
  5. DIPDIP0TAT0CH1P Win User

    I would like to request a refundfor purchases withoutmy consent

    The best place to go for a refund would be here http://support.xbox.com/en-US/contact-us to contact account support (Not Ambassador support).

    They will be able to look into this for you.
  6. PalmettoBling Win User

    I would like to request a refund.​

    You can also check your Order History at account.microsoft.com under Payments & Billing tab at the top. From there, you can find the order in question and verify the ammount paid and method. Then underneath that order should be a link to "Get order help".
    That will take you to a page that has further details on contacting the billing department and what can be done about the order.
  7. M3tal Daz3 Win User

    I would like to request a refund.​

  8. KindGryphon Win User

    Accidental Purchase

    Hey guys

    My son had purchased 450k worth of vc on nba 2k23 without my consent. I requested a refund for this matter but it was denied without any reasoning? I was wondering if I could still received my funds back into my account as this is ridiculous due to the fact my son had bought it without my consent or me even knowing until after the purchase had been made and popping up as a notification on my phone.

    Thanks
    Did you son spend any of the 450k VC at all? If he spent even a little bit of it then that would be one reason they would deny a refund and they likely won't change their decision if any of it was spent at all.
  9. Carlo A. Mendoza Win User

    Allow Xbox Live Child Account play Plants vs. Zombies: Battle For Neighborville (and PvZ GW, PvZ GW2)

    I've seen that help page, but the games launch without ever showing a consent request/dialog like that.
Thema:

I would like to request a refundfor purchases withoutmy consent

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