I would like to request a refund.​

Discus and support I would like to request a refund.​ in XBoX Games and Apps to solve the problem; Hello. I am using xbox gold. I tried to use "Kalimba" free of charge in this free game, but the amount was actually paid. I would like to request a... Discussion in 'XBoX Games and Apps' started by frozenknite, Aug 9, 2018.

  1. frozenknite
    frozenknite Guest

    I would like to request a refund.​


    Hello. I am using xbox gold. I tried to use "Kalimba" free of charge in this free game, but the amount was actually paid. I would like to request a refund.

    :)
     
    frozenknite, Aug 9, 2018
    #1
  2. BootyBox
    BootyBox Guest
    I would like a refund

    Without the extra free space the game will be buggy and needs the free space to play not for the game itself.
     
    BootyBox, Aug 9, 2018
    #2
  3. Smwutches
    Smwutches Guest
    I would like a refund

    You would have to contact phone support about a refund. However, everything on the marketplace does state that there are no refunds, so there is no guarantee that they will give one. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Aug 9, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    I would like to request a refund.​

    M3tal Daz3, Aug 9, 2018
    #4
  5. You can also check your Order History at account.microsoft.com under Payments & Billing tab at the top. From there, you can find the order in question and verify the ammount paid and method. Then underneath that order should be a link to "Get order help".
    That will take you to a page that has further details on contacting the billing department and what can be done about the order.
     
    PalmettoBling, Nov 2, 2018
    #5
  6. PalmettoBling Win User

    I would like to request a refund.​

    You can also check your Order History at account.microsoft.com under Payments & Billing tab at the top. From there, you can find the order in question and verify the ammount paid and method. Then underneath that order should be a link to "Get order help".
    That will take you to a page that has further details on contacting the billing department and what can be done about the order.
  7. M3tal Daz3 Win User

    I would like to request a refund.​

  8. PalmettoBling Win User

    Metro Exodus I would like to request a refund

    Not all purchases are eligible for a refund, but if you go to
    account.microsoft.com
    and click on Payments & Billing > Order History, then find the purchase in the list, and click "Get order help" underneath the listing, it will take you to a page that will provide the specific details on how to get in touch with the
    billing department for your region on how to request a refund.

    The reason for a refund can affect if eligible, say, if the title doesn't launch or work on your computer/console vs you just don't like the game.

    Best of luck!
  9. FreakRoach Win User

    Metro Exodus I would like to request a refund

  10. ForzaDrift Girl Win User

    Metro Exodus I would like to request a refund

Thema:

I would like to request a refund.​

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