I would like to refund a game i gifted

Hi Oliver! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your purchased game as a gift.

According to Xbox Ambassador | Volunteer Moderator, dempup: https://answers.microsoft.com/en-us...i-gifted/2a6ff574-0061-416e-8af2-df201dc3c100

"Request for gifted items are only available within 14 days from purchase and only the account gifting the item can request a refund. See this guide for refunds:

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

Make sure to log in at the support page with the account that has made the purchase, to see your purchases possible for refunds.

If that is not the case, I would recommend reaching out to support.xbox.com to get the purchase refunded.

https://support.xbox.com/en-US/contact-us "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hello, Stanaslav. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, based on the information you provided, I can suggest you to try asking for a refund by filling out the refund form below:

https://support.xbox.com/forms/request-a-refund

You can obtain the order number for the purchase here:

https://account.microsoft.com/billing/orders

Additionally, I take this opportunity to let you know that “you must request a refund for an unredeemed code within 14 days of making the purchase. If the code has been redeemed, Microsoft is unable to process a refund, even if it’s within 14 days of purchase.”

Reference link:
https://support.xbox.com/help/subscriptions-billing/buy-games-apps/gifting-digital-xbox-game-help > The recipient already has the item or doesn't want it.

For more info, visit:
https://www.microsoft.com/store/b/giftterms?rtc=1

Furthermore, please note that submitting a refund request doesn't guarantee one, but I hope you can get a favorable resolution as soon as possible.

Regards,

Arturo.

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http;//support.xbox.com/contact-us

Plus install probably and the game an donline mode do add to the requirements

Without the extra free space the game will be buggy and needs the free space to play not for the game itself.