I would like to receive a refund for a duplicate product

Discus and support I would like to receive a refund for a duplicate product in XBoX Sales and Promo to solve the problem; On May 2, 2018, I bought a duplicate purchase because on the screen of my video game it appeared that it did not materialize on the first attempt,... Discussion in 'XBoX Sales and Promo' started by MARCOS NASH, May 9, 2018.

  1. MARCOS NASH
    MARCOS NASH Guest

    I would like to receive a refund for a duplicate product


    On May 2, 2018, I bought a duplicate purchase because on the screen of my video game it appeared that it did not materialize on the first attempt, however accessing my microsoft account now, I realized that I was charged for the same product twice. I would
    like to receive a refund for this product. How do we do it?

    The product name is: Starter Pack by LexCorp, which belongs to the DC Universe Online game.

    My account is: , with the registered email: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    No dia 2 de Maio de 2018, eu comprei uma compra em duplicidade, porque na tela do meu jogo de vídeo apareceu que ela não foi concretizada na primeira tentativa, entretanto acessando agora minha conta microsoft, percebi que fui cobrado pelo mesmo produto
    duas vezes. Gostaria de receber o reembolso desse produto. Como faremos isso?

    O nome do produto é: Starter Pack by LexCorp, que pertence ao jogo DC Universe Online.

    Minha conta é: , com o email registrado: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    :)
     
    MARCOS NASH, May 9, 2018
    #1
  2. XBF Crystal P
    XBF Crystal P Guest
    duplicate purchase

    Hi graga afk,

    I'ms sorry to hear about any issues you may be having trying to receive a refund for a duplicate purchase. If you like you may also visit the Request an

    Xbox digital product or subscription refund     page.

    Hope this helps. Let us know.
     
    XBF Crystal P, May 9, 2018
    #2
  3. BootyBox
    BootyBox Guest
    I would like a refund

    Without the extra free space the game will be buggy and needs the free space to play not for the game itself.
     
    BootyBox, May 9, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I would like to receive a refund for a duplicate product

    Smwutches, May 9, 2018
    #4
  5. Smwutches Win User

    I would like to receive a refund for a duplicate product

    You would need to contact support and speak to billing. Http://support.xbox.com/contact-us
  6. XBF Crystal P Win User

    duplicate purchase

    Hi graga afk,

    I'ms sorry to hear about any issues you may be having trying to receive a refund for a duplicate purchase. If you like you may also visit the Request an

    Xbox digital product or subscription refund     page.

    Hope this helps. Let us know.
  7. Smwutches Win User

    How to speak to a human from refunds department

    Please refrain from creating duplicate threads. As stated in your original thread, you would have to try replying to the email you received denying your refund. That is the only way to contact the refund specialists.
  8. XBF Erick C Win User

    Overcharged

    Hey there FlatColt2900601,

    As mentioned by xcor, these duplicate transactions are usually refunded automatically as they are recognized by the system.

    Alternatively you can submit a refund request just incase the refund is not automatically processed.


    I hope this helps.
  9. ngocphi Win User

    I would like a refund

    Plus install probably and the game an donline mode do add to the requirements
Thema:

I would like to receive a refund for a duplicate product

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