I would like a refund for NBA 2k16

ImJasonF · Sep 30, 2015

This game was unfortunately falsely advertised. All of the new content that was advertised was only for the Xbox One. I bought it wanting to play MyTeam. It doesn't work. There is no auction, you can't play domination, and after a game I don't get any VC
credited.

I would like to know how I can get a refund for this game.

:)

SurgicalSava9e · Sep 30, 2015

Membership Points

I would like to convert my membership points so I can purchase VC online for NBA 2k16. How do I go about doing this ?

Geezy Too Lit · Sep 30, 2015

Game refund

I have asked for a refund of NBA 2K16, And the refund has been processed on Microsoft's end but my when we check my end the refund hasn't fully came through. The game is no longer playable for me but I didn't receive my money back.

Smwutches · Sep 30, 2015

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Smwutches

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

II Arena II

I've tried to buy Nba 2k16 for Xbox one all day today and they've refunded me 4 different times lol

SpaceJian

It happens to two games that I am playing recently. One is Nba 2K16, another one Rise of Tomb Raider. For example, if I was to play MyGm on Nba 2k16, I would be taken to a conversation with the gm regarding the team I was playing. During the conversation,
the gm would tell me that some player in the roster is not feeling wanted, then I was given three options to choose, such as change the roster positions. Everytime when I choose the 2nd one, my Xbox One goes back to the home screen like what happens here in
the video I uploaded. If I choose another option, my game progresses in Nba 2k16. It did not happen when I was playing Nba 2k16 until this year. So I don`t know if it is the problem of my games or my console. I have also done factory reset with everything
I downloaded to my console removed, and the problem is still there.

Miss Bijoux

Hey NWA Dezify -

According to the
NBA 2K17 Legend Edition Gold Pre-Order page on the Microsoft Store, you can find your NBA 2K16 items by doing the following:

35,000 VC can be instantly redeemed in NBA 2K16 by searching for "NBA 2K16" on the Xbox Store and downloading the "35,000 VC for NBA 2K16 (PreOrder Incentive)"

Give that a shot and let us know if you have further questions!

Mister Cizl

Hey NinjaTacos22! The 35,000 VC can be instantly redeemed in NBA 2K16 by searching for "NBA 2K16" on the Xbox Store and downloading the "35,000 VC for NBA 2K16 (PreOrder Incentive). The other bonus items should unlock through the game although you may have
to wait until its official release date. Thanks!

I would like a refund for NBA 2k16