I won on the "High Rollers" Sweepstakes

Discus and support I won on the "High Rollers" Sweepstakes in XBoX Rewards & Social to solve the problem; I have not seen any indication of me winning other than this pop up when I actually won. I Screenshot the win beforehand knowing this would most likely... Discussion in 'XBoX Rewards & Social' started by MfknJohn442, Jul 31, 2017.

  1. MfknJohn442
    MfknJohn442 Guest

    I won on the "High Rollers" Sweepstakes


    I have not seen any indication of me winning other than this pop up when I actually won. I Screenshot the win beforehand knowing this would most likely happen to me. This was on 7/21/17 and the help says you usually post on the 15th and 30th of the month.
    its now the 31st. Just checking if there is any info on this?

    I won on the "High Rollers" Sweepstakes [​IMG]

    :)
     
    MfknJohn442, Jul 31, 2017
    #1
  2. SteamierTripod
    SteamierTripod Guest
    Xbox Sweepstakes

    How do I know if I won something in a sweepstakes offer?
     
    SteamierTripod, Jul 31, 2017
    #2
  3. x24hrs2livex
    x24hrs2livex Guest
    Thank you MS

    And I won a sweepstakes for the Ascend Hand of Kul beta, so another free game.
     
    x24hrs2livex, Jul 31, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I won on the "High Rollers" Sweepstakes

    The credits should show as pending about 96 hours after the offer ends. If you don't see them after that time, you'll want to post in the Xbox Rewards Questions support forum in order for support to check into it for you.
     
    Smwutches, Jul 31, 2017
    #4
  5. Smwutches Win User

    I won on the "High Rollers" Sweepstakes

    The credits should show as pending about 96 hours after the offer ends. If you don't see them after that time, you'll want to post in the Xbox Rewards Questions support forum in order for support to check into it for you.
  6. MissingC3C4 Win User

    High Roller Room

    Hello ,

    Our other team has resent your win email. You should get a message containing your code shortly.
    Nothing received as of yet.
  7. XBLRewards8 Win User

    High Roller Room

    Hello MissingC3C4,

    We are escalating this issue to our Winner Fulfillment team to determine if something occurred with your prize. Apologies for the inconvenience. We will update this thread when they provide us with more information.
  8. XBLRewards8 Win User

    High Roller Room

    Hello MissingC3C4,

    We believe we have identified the issue, and have are attempt to send the email again. Due to what appears to be a typo on your registration form, these emails may have been going to the wrong address. Let us know if you see anything!
  9. XBLRewards8 Win User

    High Roller Room

    Hello MissingC3C4,

    Our other team has resent your win email. You should get a message containing your code shortly.
Thema:

I won on the "High Rollers" Sweepstakes

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