I won 3 free months of Xbox Ultimate. Charged all 3 months for it. Cannot contact anyone...

If you already have Core and you upgrade to Ultimate, you will be charged for 1 month of Ultimate immediately whoch is added onto the Core you already have that is being converted. The monthly charge won't start until after all of that time expires. So for example, 3 months of Core converts to 2 months of Ultimate. If you add the 3 months of Core, then buy 1 month of Ultimate, you should end up with a total of 3 months of Ultimate. You won't pay again until those 3 months are up.

whenever you sign up your game pass the test charged me to your account that will evaporate in a few days. This is the validate the credit card

every subscription service does this

You make no sense, you say three months by one month free then they charge me after 3 months? The thing says bloody 3 months free nothing about being charged after the 3 months.

Good Day

I've read many posts on converting Xbox Gold to Game Pass Ultimate but cannot find a specific HOW to do it.

My Game Pass Ultimate expired and I purchased an Xbox 3 month Gold Voucher. After entering the voucher, it gives me 3 months of Gold. It did not convert to Game Pass Ultimate and I cannot play the games although the gold is active for 3 months. What i am
looking for is a way or tutorial to convert the
existing 3 months GOLD to Game Pass Ultimate.

Thanks in Advance.

Thanks for the reply. It says on the xbox site 3 months of ultimate for £1. I’m still being charged £10.99 for the first month.