I was wondering how to change pre-order payment method from paypal to Microsoft account.

Discus and support I was wondering how to change pre-order payment method from paypal to Microsoft account. in XBoX on Consoles to solve the problem; I pre-ordered a game on Xbox with my paypal, but it didn't charge me. It just installed it and said "Payment Error" or something like that on my order... Discussion in 'XBoX on Consoles' started by DBD Electric, Dec 6, 2017.

  1. DBD Electric
    DBD Electric Guest

    I was wondering how to change pre-order payment method from paypal to Microsoft account.


    I pre-ordered a game on Xbox with my paypal, but it didn't charge me. It just installed it and said "Payment Error" or something like that on my order history. So I bought a Xbox card the other day for 40$ to pay for the game, but my main payment method
    is set to paypal and their isn't an option to change it to money on my Microsoft account, only other paypal accounts. So I'm wondering if anyone knows what to do?

    :)
     
    DBD Electric, Dec 6, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Dec 6, 2017
    #2
  3. HassanB
    HassanB Guest
    Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

    If PayPal is your only payment method then you will need to make sure you have an active credit / debit card on file on the Microsoft Billing site in order to be able to successfully use PayPal with the XBOX Live services. You may want to remove your PayPal
    account completely and make sure there are absolutely no old payment methods on file. In this sort of situation I would remove all payment methods from the account and add a new payment method if possible (verified credit card/debit card - not prepaid card)
    and then try to make the purchase.
     
    HassanB, Dec 6, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I was wondering how to change pre-order payment method from paypal to Microsoft account.

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Dec 6, 2017
    #4
  5. DBD Electric
    DBD Electric Guest
    Oh so there's no way to do it by myself?
     
    DBD Electric, Dec 6, 2017
    #5
  6. Smwutches
    Smwutches Guest
    Smwutches, Dec 6, 2017
    #6
  7. DBD Electric
    DBD Electric Guest
    Okay thanks homie
     
    DBD Electric, Nov 1, 2018
    #7
  8. DBD Electric Win User

    I was wondering how to change pre-order payment method from paypal to Microsoft account.

    You can try checking http://commerce.microsoft.com to see if it'll let you change it there, but otherwise I don't think there is.
    Okay thanks homie
  9. DBD Electric Win User

    I was wondering how to change pre-order payment method from paypal to Microsoft account.

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    Oh so there's no way to do it by myself?
  10. Smwutches Win User

    I was wondering how to change pre-order payment method from paypal to Microsoft account.

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  11. Smwutches Win User

    I was wondering how to change pre-order payment method from paypal to Microsoft account.

  12. OpticRJames Win User

    I can't pre-order mortal Kombat 1 with my gift card

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please try to remove and re-add the payment method from your account. Try pre-ordering it again after that and see if it works.

    If that doesn't work, try linking your payment method with a Paypal account. Use the Paypal account to pre-order the game.

    If the Paypal account doesn't let you pre-order the game as well, you can also purchase Xbox digital gift cards from this link which gives you Microsoft account credit for your account, https://www.microsoft.com/en-us/p/xbox-gift-car....

    You can use the credit to pre-order the game.
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I was wondering how to change pre-order payment method from paypal to Microsoft account.

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