i was told to send a post here because i cant access the preview dashboard, i have contacted ...

Discus and support i was told to send a post here because i cant access the preview dashboard, i have contacted ... in XBoX on Consoles to solve the problem; it says i need to wait for a service message on one account but its been over 5 days and still noting and xbox support says it takes up to 72hrs.... Discussion in 'XBoX on Consoles' started by DynastyXSnipeZz, Jul 4, 2015.

  1. DynastyXSnipeZz
    DynastyXSnipeZz Guest

    i was told to send a post here because i cant access the preview dashboard, i have contacted ...


    it says i need to wait for a service message on one account but its been over 5 days and still noting and xbox support says it takes up to 72hrs.

    :)
     
    DynastyXSnipeZz, Jul 4, 2015
    #1
  2. Nawzil
    Nawzil Guest
    Preview Dashboard app

    I am in the Xbox One Preview program, but I didn't get the message with the link to download the Preview Dashboard app, probably because of my privacy settings.

    And I am not able to access the Xbox Early Access forum too.

    I contacted Support and they told me to post here.
     
    Nawzil, Jul 4, 2015
    #2
  3. EndlessRiver45
    EndlessRiver45 Guest
    Haven't received codes for legacy bonuses or collection promotion

    Case number [Mod Removed], contacted support regarding not yet receiving codes to redeem these promotions even though I fit the criteria. Told me to make a post here and provide a case number so here it is.
     
    EndlessRiver45, Jul 4, 2015
    #3
  4. GrowlingYapper
    GrowlingYapper Guest

    i was told to send a post here because i cant access the preview dashboard, i have contacted ...

    Have you got the dashboard preview app and installed, if you have open it choose registration does it say enrolment pending, if it does it can take a couple of days also things have been a bit stretch this month, also its the weekend and on top of that its
    the 4th July,
     
    GrowlingYapper, Jul 4, 2015
    #4
  5. DynastyXSnipeZz
    DynastyXSnipeZz Guest
    check that case number i was told to share that also...ive been waiting for over 6 days now for the service messgae.
     
    DynastyXSnipeZz, Jul 4, 2015
    #5
  6. -- Rick --
    -- Rick -- Guest
    Hi Dynasty,

    just to clarify you have been invited to the program and you are waiting for the service message to arrive to allow you to access the preview app?

    If that is the case then I need to point out that being invited does not automatically mean you get that message. You must go through selection first. If you are selected you will then get the service message.

    Participation in the preview program in not guaranteed and due to the volume of people applying you would not be sent a message if you are not selected.

    If support are telling you you have been selected then all I can ask is that you are patient - due to the number of people joining the program there is a backlog - and you may need to wait for the next update wave before you can join.
     
    -- Rick --, Jul 5, 2015
    #6
  7. Misses Quinzel
    Misses Quinzel Guest
    Hey there, DynastyXSnipeZz! I was able to verify that you have been invited to the preview program. In order to find out why you have not received the app, you will need to post in the
    Preview Program Support forum. The preview team there will be able to assist you further. Thanks for understanding! i was told to send a post here because i cant access the preview dashboard, i have contacted ... :)
     
    Misses Quinzel, Oct 31, 2018
    #7
  8. DynastyXSnipeZz Win User

    i was told to send a post here because i cant access the preview dashboard, i have contacted xbox support and my case file is [Mod Removed].

    check that case number i was told to share that also...ive been waiting for over 6 days now for the service messgae.
  9. Misses Quinzel Win User

    i was told to send a post here because i cant access the preview dashboard, i have contacted xbox support and my case file is [Mod Removed].

    Hey there, DynastyXSnipeZz! I was able to verify that you have been invited to the preview program. In order to find out why you have not received the app, you will need to post in the
    Preview Program Support forum. The preview team there will be able to assist you further. Thanks for understanding! :)
  10. -- Rick -- Win User

    i was told to send a post here because i cant access the preview dashboard, i have contacted xbox support and my case file is [Mod Removed].

    Hi Dynasty,

    just to clarify you have been invited to the program and you are waiting for the service message to arrive to allow you to access the preview app?

    If that is the case then I need to point out that being invited does not automatically mean you get that message. You must go through selection first. If you are selected you will then get the service message.

    Participation in the preview program in not guaranteed and due to the volume of people applying you would not be sent a message if you are not selected.

    If support are telling you you have been selected then all I can ask is that you are patient - due to the number of people joining the program there is a backlog - and you may need to wait for the next update wave before you can join.
  11. GrowlingYapper Win User

    i was told to send a post here because i cant access the preview dashboard, i have contacted xbox support and my case file is [Mod Removed].

    Have you got the dashboard preview app and installed, if you have open it choose registration does it say enrolment pending, if it does it can take a couple of days also things have been a bit stretch this month, also its the weekend and on top of that its
    the 4th July,
  12. DueceBig Win User

    Access to Xbox Preview Forums

    I also was sent an invite to the Xbox One Preview program and even called Xbox One Support and was told that my account was fine and to post on here. I had two friends send me a invite to the Preview Program and I haven't received the invite yet since last
    week. What do I need to do to be given access to the preview program?
Thema:

i was told to send a post here because i cant access the preview dashboard, i have contacted ...

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