I was told to post here by an agent on live chat. I was given a "24 hour ban" that ...

At 2pm today I received a "notification of enforcement" message on Xbox Live. The enforcement was meant to begin 5 hours later at 7pm, but actually took effect immediately. This means that it is truly a 29 hour ban but is "officially" 24 hours so I am therefore
unable to submit a case review.

:)

 

When you decide to ban me but not the scammer good thing I have a playstation

That means 2pm tomorrow not today hence 24 hours

 

Told to Post Here by a Live Agent About Enforcement Action

I was recently administered a communication temp-ban that was supposed to run from 7 pm last night until 7 pm tonight, so an "official" 24 hours. However, this ban was actually administered when i received the "notification of enforcement"
message via Xbox live. I received this message 5 hours before the "official" start time of this temp-ban, but i felt the effects immediately. I was unable to talk to or hear any of my friends in game or party chat, and when i tried a hard reset it then told
me I "didn't have the account privileges" to play the games I wanted to online. This was t around 2 pm, 5 hours before the ban was supposed to start.

Under the prerequisites for filing for a case review, it states that the ban must be longer than 24 hours, which mine is "officially" not. But in reality, its run time will come out to 29 hours, which means I can't file a case review even though it will
last more than 24 hours. My frustration is amplified by the fact that the reason I was banned was because a group of 8 was harassing my friend in-game and in a party, so when I tried to defend him they mass reported me even though they were the ones harassing
us. I either want a way to file a case review or I want the ban to be reduced to a time that makes it actually 24 hours, in which case I will be content not filing one. But giving me a 29 hour ban and saying it is "officially" only 2 hours is not fair. I have
several other people who were with me at the time that can prove the ban started 5 hours early, and my online activity probably can as well, because we all ended up getting off soon after to go swimming since I couldn't talk or play.

 

What where you banned for ?