I was suspended for a year! & it gives no reason why

Hi there,

I'm afraid nobody in here will be able to assist with enforcement related issues or questions.
All the information specific to your enforcement action(s) and what can be done etc should be available at:

https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

I have several years with my own but I'm just going to play a year with the live and yesterday for no reason I was suspended, check my email and saw that it was suspended temporarily gives me reason why I temporarily suspended, and review and only I indicates
the date that I was suspended and the date on which it will restore me but gives me no reason why this suspension. I would like to know why and I did for that suspended me? and if I can remove the suspension at this time?

I am disgusted rhat i have spent the past 90 minutes trying to speak to someone.

My son has been suspended and we dont know why he is 10 years old i want to know for what reason! You have no contact numbers available or give any explanation this is a joke!

I want to recover my account that is mine and it's suspended for no reason and I can't sign in a view the reason why it's suspended or temporary suspended please HELP ME.

Hi there Joseph G. I am Lumie and I would love to assist you today.

I am sorry you are having issues with the banning system on Xbox. These cases are reviewed by actual humans. There can be numerous reasons why the pfp was banned, the bot that detects gamerpics can be quite sensitive.

You can find all your bans and their reasons here: [support.xbox.com/help/family-online-safety/enforcement/enforcement-history]. You can also appeal most bans here also. It is up to the enforcement team whether they validate the appeal.

If your appeal was rejected, there genuinely is nothing to be done. I am sorry. You can only appeal once and there is no other system in place.

You will have to wait out the ban.

I hope this helps.

Let me know if I can be of any further assistance. -Lumie