I was redeeming my xbox gold card, but it said something went wrong. Can someone help with ...

MnF Beastmode · Jun 14, 2018

I was redeeming my xbox gold card, but it said something went wrong. And the error could i got isnt working either. Can someone help with this?

:)

AmateurAgenda10 · Jun 14, 2018

Difficulty in redeeming my gold card

I have difficulty in redeeming my 3 months Gold card I received when I bought the xbox one. It constantly tells me something went wrong whilst processing

P0RTELLI · Jun 14, 2018

Xbox 360 error code: [Mod removed]

Im redeeming the code but its always tells me " Something went wrong try again later" all the time can someone please help

WPAK · Jun 14, 2018

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
Contact Us | Xbox Support they can do a more indepth look into this issue.

WPAK

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

ShaneSt.Louis

I too cannot redeem my prepaid 12month gold xbox live membership card on my Xbox one, It says something went wrong after it already confirms that it's a valid card and what it is redeemable for,

I do not have any fraud or suspicious behavior and I can't redeem my code, This isn't my problem either, It's MS problem like above me said, Fix it!

EvantheLegend25

i tried to redeem a 3month xbox live gold membership code and it said the same thing to me something went wrong. Ive been trying all day! Help Please!

DevotedSoup81

Hi guys and happy new year

I was ready on the day to redeem for 2 day gold membership

Because I just wanted a 2 day but it is not working

Once I redeem the code on your website it said something went wrong

I kept on redeeming and nothing is helping

Please help me to play with my Xbox friends

GlacialCorgi197

i just bought a card from store but when i entered redeem code it said something wrong. is anybody can help

I was redeeming my xbox gold card, but it said something went wrong. Can someone help with ...