i was looking forward to getting an extra 3 free month using groove after signing up 30 day ...

WellMusician783 · Nov 21, 2016

i would like to know when I will receive my email with my extra 3 month free code when I signed up for 30 day free trial groove in the apps section i have been looking it up and lot of problems with getting it thank you.

i spoke with a guy in chat he said this was best way to contact promotion

:)

GlibJuggler70 · Nov 21, 2016

Signed up for groove music free trial and still haven't received a code for extended 3 month period.

Hello,

I signed up for groove music free trial as a first time subscriber a month ago from now when the offer for 3 more free months of groove music was available. Upon signing up they told me that I would receive 3 free months of groove music for free as a code
in email. However I have not received the code as of yet, it's been 30 days now since I signed up for groove music free trial. Please help me with this issue as soon as possible.

Thanks

iamchroot · Nov 21, 2016

Groove music didn't receive plus three code

I joined groove music with the black Friday deal. It's now been over 30 days and I did not receive my plus three code.

"Offer ends 31/12/16. One 30-day trial and 1 free promo code to be applied once free trial is completed. Signup requires a valid credit card. Before completion of the first trial month, customer will receive a promo code to be applied for 3 months of Groove
Music Pass. Customers eligible for a 30-day free trial will not be billed for their first month of service. Previous Zune, Xbox or Groove Music Pass trial customers are not eligible for this offer."

Groove Music Pass - Free for 4 Months (£8.99 after) - hotukdeals

Mister Cizl · Nov 21, 2016

Hey WellMusician783! When did you start the trial? Per the terms of the promotion you should receive your 3 month code during the 30 day trial. Post back and let me know!

Mister Cizl

Hey WellMusician783! When did you start the trial? Per the terms of the promotion you should receive your 3 month code during the 30 day trial. Post back and let me know!

ehou333

Hey there!

Thanks for posting! Where did you originally sign up for the promotion? Was it on the Xbox One console, or was it through Groove Music's webpage/Windows Store? That extra bit of info will help.

Additionally, what kind of Groove Pass did you sign up for through Microsoft Rewards?

Keep us posted with that info so we can take a deeper look!

I clicked on the promotion on the Xbox live rewards webpage and it took me to the Groove webpage where I made an account. The xbox live trial said it was a 30-day trial and then within the 30 days, I would receive an email for an extension for another 3
months. I never received this email. Around the end of the 30 day trial, Microsoft rewards was offering 1 and 3 month passes that cost a certain amount of points. I bought these passes, but this is after I already signed up for the Xbox live promotion.

walkerwheely87

I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?

David98761435

I responded to an email from Microsoft on 7/13/2016, signed up for a 30 day Groove Music Pass subscription on the promise by Microsoft for a 90 day Groove Music Pass access. A promo code has never been received. I was passed from one chat support representative
to another to another to another and then after spending 30 minutes was sent here. Maybe this will get resolved soon.

Their email stated "Rev up your summer soundtrack with 3 free months (90 days) of music.* Just sign up for Groove Music Pass, and after your first paid month ($9.99), we'll email you a promo code for your bonus months (as always, you can cancel anytime).
But hurry - this deal won't last forever."

iMasterLee

The promotion was between the 16-30 of June on the home page on my Xbox one .it says that new member that join for Groove music pass will get free 3 months after they finish the first free month.

i was looking forward to getting an extra 3 free month using groove after signing up 30 day ...