I was logged out of my game today so I checked my account activity, and I have a question.

Discovered the cause is signing in to the Destiny Companion App. In case anyone else has the same worries.

Sorry to hear it. Unfortunately we cannot assist with this. If you believe your account was accessed without your permission you should change your email and/or password or contact phone support for further assistance.

Thanks for contacting us my name is Samy, I am an Independent Advisor and I will be helping you today.

How are you, mate?

Have you checked that the account that is logged into the Microsoft Store app on your PC is the same account that is logged into the Xbox app?

Open the Microsoft Store app on your PC and in the upper right corner you can see if you are logged in with the account that has the active subscription.

The gold subscription is still active, when i check the friends list of my silver account i see my account still has the gold label. I can't log onto xbox.com with my gold account because i can't remember my windows live id or password because i've had this
account for years. so i can't check that site because i need to log in on my gold accounts windows live id to see my billing information

Hi,

I have checked and I don't think I have any DNS ad-blockers so I'm not sure that's the problem. Is there a definitive way to find out if there are any active ad-blockers that might be hindering Halo Reach PC? Also I don't have the option in the game to switch
accounts, I've seen other people have this option but I simply don't have it so I can't sign out of my xbox live account and sign into my current microsoft account which is the account the game was bought on. Is this an issue that 343 are looking to resolve
as I don't want to have to start again by unistalling the game in order to sign in with my other Microsoft account? This reply is using my current Microsoft account, the original question was sent with my old Xbox Live account.