i was kicked off online because you guys deiceded to put me back in my old gamer tag ...

dicex78 · May 2, 2015

need this fixed as soon as possible .

:)

Ninja Monkey948 · May 2, 2015

gamer tag

Im 12 years old and am getting teased for my gamer tag. an employee of xbox told me to report them. but I don't like getting teased when I want to play online or talk to some one online. I am only 12 and cant make any money so I cant afford to change my
gamer tag and my mum cant afford it either and I would like to play online but I get teased. is there any way of changing my gamer tag for free or for less then 2$ please help me

thank you

x TRANSA x · May 2, 2015

Non-Matching Online Squad Files?

It happened to me a lot a month back, It doesn't do it as much now. I found a solution that helped me get into games. I used to put a poor stat player in you starting line up and once you kicked off you sub that player off for your original preferred player
then fifa let's you play.

Normally fifa wants you to loose because how come I have to put out a poor team line up just to get a game and fifa puts me against Real Madrid with their 85-92 player squad!

Uprise Impact · May 3, 2015

Have you tried signing out of your old account and signing on to the one you can play online with?

AustralianBL00D · May 4, 2015

Hi Dicex78,

I would like to make a suggestion,

If you can, Delete your account from your console then try to recover/Download it using the Email address and Password that belongs to the account,

This may or may not help the problem,

Edit: If the problem still occurs after this, If you have a twitter account you can tweet @XboxSupport They will be able to help you further and Probably Faster

Hopefully you can get this problem fixed

AustralianBL00D · Oct 31, 2018

Also another suggestion, Check your Privacy Settings on your console, they may have changed to Child/teen settings..

I have had it change on me before..

its worth a shot

AustralianBL00D

Also another suggestion, Check your Privacy Settings on your console, they may have changed to Child/teen settings..

I have had it change on me before..

its worth a shot

Uprise Impact

Have you tried signing out of your old account and signing on to the one you can play online with?

AustralianBL00D

Hi Dicex78,

I would like to make a suggestion,

If you can, Delete your account from your console then try to recover/Download it using the Email address and Password that belongs to the account,

This may or may not help the problem,

Edit: If the problem still occurs after this, If you have a twitter account you can tweet @XboxSupport They will be able to help you further and Probably Faster

Hopefully you can get this problem fixed

Jay Tarala

Thanks, I appreciate you getting back to me but that isn’t helping.

Maybe I’m not explaining this right.

I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

There is no option to look for tags associated with the same email???

All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???

KindGryphon

Thanks, I appreciate you getting back to me but that isn’t helping.

Maybe I’m not explaining this right.

I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

There is no option to look for tags associated with the same email???

All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???

You had to have used a different email for the new account. Its simply not possible to have two accounts under the same exact email.

If you tried it would say the account already exists

i was kicked off online because you guys deiceded to put me back in my old gamer tag ...