I was falsely banned.

Discus and support I was falsely banned. in XBoX Accessibility to solve the problem; It seems Microsoft have begun banning lots of consoles judging by this board of the forum 04 - Using my console. Perhaps connected to the recent wave... Discussion in 'XBoX Accessibility' started by Zeke Puylara, Sep 30, 2023.

  1. Zeke Puylara
    Zeke Puylara Guest

    I was falsely banned.


    It seems Microsoft have begun banning lots of consoles judging by this board of the forum 04 - Using my console.

    Perhaps connected to the recent wave of account bans for marketplace theft?

    But when I had received the new about a few weeks ago, I frantically went to my email to see that it was permanently banned for no reason, it said "No details available at this time."

    :)
     
    Zeke Puylara, Sep 30, 2023
    #1
  2. Ascropian Win User

    console ban

    i got false banned because i checked the history thing and it wasnt there the thing wasnt there and it used to say permanent device ban but i checked the history again and it was gone so i was false banned???
  3. HyperVenom523 Win User

    So I was reported for Dosing someone during a game and I didn’t do any such thing will I get banned?

    Enforcement will check and if they find what they say is true then I guess you get banned if what they say is false they may get banned for false accusation
  4. Smwutches Win User

    I was falsely banned

    For information about your ban and to see about submitting a case review, you would need to go to http://enforcement.xbox.com
  5. Daft Badger Win User

    I was false banned

    The enforcement team do not use the forums.You need to log on to the enforcement site HERE for info on your suspension & to file for a case review if eligible.

    Be aware that all reports are thoroughly investigated so the chances of you being "false banned" are extremely unlikely.
  6. Darhyl Amizola Win User

    I was falsely banned.

    Hi Zeke! I'm more than happy to help you!

    Just a gentle reminder that for enforcement actions there is a dedicated team that handles them which is the enforcement team. I’m so sorry but the reason and all details are only available on your end.

    I understand this situation is frustrating for you, however, I would like to let you know that no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions.

    If your account is also banned, eligible for an appeal and you haven't filed one yet, you can file a case review, here's how:

    Sign in and visit the Enforcement page. https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history

    If you’re an organizer of an Xbox family group, you can choose the Gamertag of the account that you’re reviewing under Showing enforcements. Under Previous or Current you will find “Completed suspensions” and “Active suspensions” for your account or the account that you’ve selected.
    Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.
    If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.
    After you’ve completed the form, select Submit.

    Note: Xbox won’t tolerate abusive behavior. When you submit an appeal or reply to an agent’s request for additional info, don’t abuse or threaten Microsoft employees or post profane, bigoted, or otherwise provocative content. Case review inquiries are subject to the guidelines that are outlined within the Community Standards for Xbox. Disregarding these rules may result in the closure of your case review. Especially egregious violations may result in additional Xbox enforcement action.

    Thank you for your kindness and understanding.

    Best Regards,
    Darhyl
Thema:

I was falsely banned.

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