i was expecting a deposit of my 15000 credits yesterday

Discus and support i was expecting a deposit of my 15000 credits yesterday in XBoX Rewards & Social to solve the problem; I used my VIP gems to get 15000 reword credits i did it a week ago and was expecting it to be deposited yesterday but it didn't the reword program is... Discussion in 'XBoX Rewards & Social' started by kybug100, May 31, 2018.

  1. kybug100
    kybug100 Guest

    i was expecting a deposit of my 15000 credits yesterday


    I used my VIP gems to get 15000 reword credits i did it a week ago and was expecting it to be deposited yesterday but it didn't the reword program is ending soon and i realy want my credits before it dose can i get some help

    :)
     
    kybug100, May 31, 2018
    #1
  2. Molle360
    Molle360 Guest
    Credits deposit problem

    Got an email that says theres a problem with my account and cant deposit my credits balance of 15000+
     
    Molle360, May 31, 2018
    #2
  3. mrs nutnut
    mrs nutnut Guest
    no option to cash in reward credits

    Hi i have 15000 reward credits normally there is a deposit early option but not there so when can i claim my credits to my xbox account??
     
    mrs nutnut, May 31, 2018
    #3
  4. Smwutches
    Smwutches Guest

    i was expecting a deposit of my 15000 credits yesterday

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month. So since you got them a week ago, they will be deposited in June.
     
    Smwutches, May 31, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    i was expecting a deposit of my 15000 credits yesterday

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  7. Smwutches Win User

    i was expecting a deposit of my 15000 credits yesterday

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month. So since you got them a week ago, they will be deposited in June.
  8. XBLRewards8 Win User

    50,000 points for upgrading to xbox one s missing.

    Hello SuicidexSilent,

    From the FAQ for that offer:





    When will I receive my Rewards Credits?

    Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

    The Credits were placed as pending into your account yesterday, which is within the expected 15 days. You may wish to check your MyStatement on your MyRewards page, where the Credits are displayed as pending. They should be converted and deposited into your
    account with the end of month deposit.
  9. kron3 Win User

    Please help me speed up the process

    Credits are scheduled for deposit by the following 15th or 30th of the month after you have at least 5,000 credits pending. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and
    30th, they are deposited by the 15th of the next month. So since the credits were added on the 5th, they are scheduled to be deposited with the end of the month deposit. There is no way to have them deposited any sooner.

    Deposit requests are only available when you have at least 1,000 credits pending but less than 5,000. It's so you can have credits deposited before needing to have 5,000 pending first, but they would still be deposited on the scheduled deposit dates.
    Ah man!... So you mean once I get my 15000 credits before the 15th of march and redeem them before that.... I wont get the credits before the 15th???

    Darn it.... I'm gonna miss out on pre-order =(
  10. ngocphi Win User

    Not able to redeem virtual code!

    you don't redeem

    With Rewards points you wait till you get 15000 points when you do get it it is just deposited into your account no interaction needed

    They don't deposit till you hit 15000 points

    Only thing you can ask for is early deposit once you hit 15000 before the 15th of each month
Thema:

i was expecting a deposit of my 15000 credits yesterday

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