I was communication banned but not anymore but still can't do anything

Discus and support I was communication banned but not anymore but still can't do anything in XBoX on Consoles to solve the problem; i got communication banned on the 6th of July and it was a 2 week ban so I got unbanned on the 20th of July but I still can't talk or message my... Discussion in 'XBoX on Consoles' started by IMATWAXXXXXX, Jul 25, 2017.

  1. IMATWAXXXXXX
    IMATWAXXXXXX Guest

    I was communication banned but not anymore but still can't do anything


    i got communication banned on the 6th of July and it was a 2 week ban so I got unbanned on the 20th of July but I still can't talk or message my friends and it's really annoying when you try talking to them when playing as a team but can't get info across
    to them. Please help thank you

    :)
     
    IMATWAXXXXXX, Jul 25, 2017
    #1
  2. Misses Quinzel
    Misses Quinzel Guest
    Not banned anymore but still can't talk

    Hey there, Dhx!

    I'm sorry to see any frustrations, however Smwutches is correct: The Enforcement team no longer work on these forums. If support said that you're suspended until September, then it sounds like your console has a communications suspension on it. These do
    not qualify for
    Case Review     on the Enforcement site, however there should be an email sent to your Microsoft Account email detailing the suspension.

    If you happen to get any further account suspensions, then you can submit a Case Review for more information on the console suspension.

    If you need assistance with any other support issue, be sure to post up a new detailed post so that the community can work on helping you out. Thanks for understanding!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
     
    Misses Quinzel, Jul 25, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Not banned anymore but still can't talk

    The enforcement team does not use the forums.
     
    Smwutches, Jul 25, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    I was communication banned but not anymore but still can't do anything

    If your suspension is up and you still cannot communicate try removing the account from the console, doing a hard reset, and then re-adding
    the account.



    We're unable to assist with Enforcement related inquiries, including Reputation, here on the Xbox Support forums. The primary place for further
    information will be our Xbox Enforcement page while signed-in. You also have the option to check in with our phone or chat support team through our
    Contact Us page to inquire if there is an enforcement action still on your account and for how long. They can't assist with enforcement actions, however
    they should be able to let you know if there are other actions on your account.
     
    M3tal Daz3, Jul 25, 2017
    #4
  5. Mister Mascot
    Mister Mascot Guest
    Hey there,

    The Enforcement teams don't use the forums at all and they only communicate through a
    Case Review. Some enforcement actions including, but not limited to 24 Hour communications suspensions and Console Suspensions are not reviewable. You can find more information
    in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
    Code of Conduct or
    Microsoft Services Agreement has happened.

    Have you seen any more information in regards to this suspension in your email inbox associated with your Microsoft Account? Please be sure to check your spam folders as sometimes the communication can be sent there inadvertently.
    It's possible the suspension on your account is not listed on the enforcement website, but was communicated to you via email instead.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 1, 2018
    #5
  6. Mister Mascot Win User

    I was communication banned but not anymore but still can't do anything

    Hey there,

    The Enforcement teams don't use the forums at all and they only communicate through a
    Case Review. Some enforcement actions including, but not limited to 24 Hour communications suspensions and Console Suspensions are not reviewable. You can find more information
    in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
    Code of Conduct or
    Microsoft Services Agreement has happened.

    Have you seen any more information in regards to this suspension in your email inbox associated with your Microsoft Account? Please be sure to check your spam folders as sometimes the communication can be sent there inadvertently.
    It's possible the suspension on your account is not listed on the enforcement website, but was communicated to you via email instead.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. M3tal Daz3 Win User

    I was communication banned but not anymore but still can't do anything

    If your suspension is up and you still cannot communicate try removing the account from the console, doing a hard reset, and then re-adding
    the account.



    We're unable to assist with Enforcement related inquiries, including Reputation, here on the Xbox Support forums. The primary place for further
    information will be our Xbox Enforcement page while signed-in. You also have the option to check in with our phone or chat support team through our
    Contact Us page to inquire if there is an enforcement action still on your account and for how long. They can't assist with enforcement actions, however
    they should be able to let you know if there are other actions on your account.
  8. SwH x FuziQ Win User

    It be great if use could help

    it said my ban is up so I can't do a case review and they didn't inform me about still be banned from communication
  9. SoulzBruhh Win User

    Banned

    try contacting
    https://support.xbox.com/en-US/     for anything about bans cuz we can't do anything here we're all players of the community and can't do anything about your ban most of the mods here are mods for this forums and only deal with here mostly
  10. Smwutches Win User

    Banned

    try contacting
    https://support.xbox.com/en-US/     for anything about bans cuz we can't do anything here we're all players of the community and can't do anything about your ban most of the mods here are mods for this forums and only deal with here mostly
    Support does not handle suspensions/bans.
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I was communication banned but not anymore but still can't do anything

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