I was charged two times for one game

Discus and support I was charged two times for one game in XBoX Games and Apps to solve the problem; I bought pubg and paid the amount of money i had to and a week later it took money again and i want to know why? So i want my money they took the... Discussion in 'XBoX Games and Apps' started by KINGCHARLTON��, Jan 6, 2021.

  1. KINGCHARLTON��
    KINGCHARLTON�� Guest

    I was charged two times for one game


    I bought pubg and paid the amount of money i had to and a week later it took money again and i want to know why? So i want my money they took the second time back please

    :)
     
    KINGCHARLTON��, Jan 6, 2021
    #1
  2. SammyVS Win User

    Charged two times

  3. Smwutches Win User

    Game Pass Charge two time in a month

    You'll need to contact support and speak to billing. http://support.xbox.com/contact-us
  4. SteveHaugen1 Win User

    Charges for games

    In the last two months, there are five charges for $49.99 for Robux on my account. There are two for $4.99 and one for $19.99. It's looks like I'm being charged for a new game every time my grandson is over and plays the game. Please advise if he is doing something wrong and how to avoid in future. Thanks!
  5. steeledwand7664 Win User

    Is there a refund department contact?

    Just so I understand you your bank statement shows that you were charged two times but MS order history only shows one charge?

    Are you sure that it is an actual charge on the bank statement and not a hold that will fall off after a certain amount of time? Which MS has no control over that is your bank.

    Are you sure that you didnt order it possibly on two different MS accounts?

    If there is two charges on your bank statement and only one charge on your MS order history that is all MS is showing that they charged you for and anything anyone is going to be able to see at MS you would have to take that second charge up with your bank
    at that point.
  6. xenomorph v1 Win User

    Xbox One controller battery choices

    I have two controllers, and two play-n-charge kits. I keep a charge cable plugged into the Xbox all the time (neatly tucked away, but very accessible), and one controller plugged into it when not in use (unless it's fully charged already). When the controller
    I'm using goes flat, I simply switch... Plug the flat one in... And keep playing pretty much uninterrupted. Simple.
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I was charged two times for one game

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