I was charged twice for xbox live

Discus and support I was charged twice for xbox live in XBoX on Consoles to solve the problem; I was charged twice for Xbox Live on 1/11/17. How do I get my refund and cancel this subscription? 0e993e27-226a-4e40-8a7c-69e8bd8329e9 Discussion in 'XBoX on Consoles' started by EliteSniper679, Jan 8, 2017.

  1. EliteSniper679
    EliteSniper679 Guest

    I was charged twice for xbox live


    I was charged twice for Xbox Live on 1/11/17. How do I get my refund and cancel this subscription?

    :)
     
    EliteSniper679, Jan 8, 2017
    #1
  2. thraymonds1120
    thraymonds1120 Guest
    My bank account was charged twice for xbox live

    i started an xbox live account and xbox charged my denit card twice for one month of live i have a screen shot saved my account was charged 20 dollars for one month of live
     
    thraymonds1120, Jan 8, 2017
    #2
  3. InertGorilla434
    InertGorilla434 Guest
    xbox 1 live double charge ?

    I got charged twice for xbox live on xbox 1, any ideas to get a refund ?
     
    InertGorilla434, Jan 8, 2017
    #3
  4. Rostom L Win User

    I was charged twice for Xbox live

    Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

    I don't think that's possible if your order history is only showing one order. Please confirm that on your order history https://account.microsoft.com/billing/orders/ if you see two orders. If it's only one order, the other charge wasn't valid. In rare cases, the other charge must be a failed payment and must have been reversed or returned. It coud take few days depending on your bank's policy when it will reflect back into your account. You could also try to reach out your bank regarding it.
  5. DeniqL Win User

    I was charged twice, twice

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    How long ago did you make the purchases? In some ocassions it can take up to 48 hrs for a transaction to appear.

    Also if the charge is not there it could mean that it was held for some reason. Have you contacted your bank to check that?

    If the charges do not appear after 46 hrs and they were not held either. Contact support

    https://support.xbox.com/contact-us
  6. pjlelec1 Win User

    charged twice for xbox live

  7. Smwutches Win User

    charged twice for xbox live

    You would need to contact support and speak to billing. Http://support.xbox.com/contact-us
  8. Smwutches Win User

    Xbox live charged twice ...

    You'll need to contact support and speak to billing. 1-800-4my-xbox or http://support.xbox.com/contact-us
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I was charged twice for xbox live

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