I was charged three times for the same thing.

Discus and support I was charged three times for the same thing. in XBoX Games and Apps to solve the problem; How do I get a refund on the two erroneous charges on my account? It charged me three times for the same content. 242615f6-7068-413c-a0bd-a1b78b9885e4 Discussion in 'XBoX Games and Apps' started by EndersEye, Jun 7, 2015.

  1. EndersEye
    EndersEye Guest

    I was charged three times for the same thing.


    How do I get a refund on the two erroneous charges on my account? It charged me three times for the same content.

    :)
     
    EndersEye, Jun 7, 2015
    #1
  2. Unexplained bill on my card

    Yeah, I was charged three times what i'm usually charged every month for renewal
     
    BillyLongBong, Jun 7, 2015
    #2
  3. Billing

    I was charged three times for xbox live gold. How do I get a refund for two charges?
     
    King James ori, Jun 7, 2015
    #3
  4. onyxishere
    onyxishere Guest

    I was charged three times for the same thing.

    Sorry to hear it. All billing issues should be directed to phone support for further assistance. If you live in North America dial 1-800-469-9269
     
    onyxishere, Jun 8, 2015
    #4
  5. onyxishere Win User

    I was charged three times for the same thing.

    Sorry to hear it. All billing issues should be directed to phone support for further assistance. If you live in North America dial 1-800-469-9269
  6. chasewells2 Win User

    I got charged 4 times for the 200k vc packs but never got the vc but still got charged.

    Yea im dealing with the same thing at the moment. I got refunded for one of the charges but not other three. I haven’t received any VC. If this doesnt get resolved it will be the last time i spend any money on 2k or xbox as a whole. This is ridiculous.
  7. JTL1E Win User

    Headset Buzzing

    do you have your controller charging during the same time? mine does the same thing when I charge my controller
  8. Gerardo CG Win User

    I Got Charged Three times for the Game Pass

    Hi there, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    You can request a refund for the duplicate charges by using the following link

    https://support.xbox.com/forms/request-a-refund

    When filling out the refund request form, be sure to select "Billing error" as the reason for the refund, and then choose "Duplicate charge for the same item." Provide all the relevant details in the text box that appears, including that you were charged for the subscription three times, so that the refund team can understand the issue you are facing in a better way.

    Please note that in this public community forum, we are just players like you trying to assist and guide other players. This means we don't have access to other accounts or access to refund information of other users.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  9. BillyLongBong Win User

    Unexplained bill on my card

    Yeah, I was charged three times what i'm usually charged every month for renewal
Thema:

I was charged three times for the same thing.

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