i was charged for gold but i didnt get the service.

Discus and support i was charged for gold but i didnt get the service. in XBoX on Consoles to solve the problem; my susbcription of 3 months of xbox live gold expired in 06/26/2018 and i canceled the automated renewal, but in 06/27/2018 i got charged for another... Discussion in 'XBoX on Consoles' started by Bryan Alberto, Jun 27, 2018.

  1. Bryan Alberto
    Bryan Alberto Guest

    i was charged for gold but i didnt get the service.


    my susbcription of 3 months of xbox live gold expired in 06/26/2018 and i canceled the automated renewal, but in 06/27/2018 i got charged for another 3 months that i didnt want. then i found out that i cant play online or get games with gold because i wasnt
    subscribed to gold. the payement was done but still i dont get gold. i wanted to know how to activate gold or better yet get my money back because i didnt get what i was suppoused to pay.

    :)
     
    Bryan Alberto, Jun 27, 2018
    #1
  2. KySkipper
    KySkipper Guest
    Got charged 78 dollars for a game which I didn't get

    I was charged for xbox live gold and i didnt not buy it
     
    KySkipper, Jun 27, 2018
    #2
  3. Player676443736
    Player676443736 Guest
    Xbox are a bunch of ripp off artists

    actually i didnt even sign up for xbox gold i signed up for music but was charged for both gold and music i am going to be contacting legal and sueing if it isnt returned to me
     
    Player676443736, Jun 27, 2018
    #3
  4. Smwutches
    Smwutches Guest

    i was charged for gold but i didnt get the service.

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jun 27, 2018
    #4
  5. Smwutches Win User

    i was charged for gold but i didnt get the service.

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Gert JVan Der Linde Win User

    Charged for a game i didnt get

    No doesnt show up there at all and its already been a week seeing as I bought it the 20th. Does it take longer for money to be reverted if its international?
  7. Jesse E' Win User

    Charged for a game i didnt get

    Yes, it does. But I'll advise you reach out to your Bank and request a charge back for the funds. That will hasten things.

    Compliments of the season.
  8. Jesse E' Win User

    Charged for a game i didnt get

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Does the purchase show as complete here? https://account.microsoft.com/billing/orders/

    If it does, then just give it some more time. It could take upto 24 hours to get the items sometimes. If the purchase doesn't show on the link, then not to worry, it means the transaction failed and the money will be refunded back to your account automatically within 24 hours. You don't have to do anything else.
  9. KySkipper Win User

    Got charged 78 dollars for a game which I didn't get

    I was charged for xbox live gold and i didnt not buy it
Thema:

i was charged for gold but i didnt get the service.

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