I was charged for a Games with Gold game

Hey there Xikon thanks for taking the time to bring this issue to us.

We apologize for the inconvenience this has caused but rest assured we are here to help, in this matter the best
course of action would be to Request
a Callbackfrom one of our Xbox Support Specialists since they are the best equipped, tool wise, to handle this type of issues. Give it a shot and let us know how
it goes

Brazil



Hours of operation:



Not listed



Phone Numbers



Phone: 0800 891 9835

Hi there Infinitech

I would suggest contacting xbox suppport on this matter, And going the way provided to speak to a xbox support agent to hopefully correct this error. https://support.xbox.com/en-US/contact-us >>>
press billing and account >> when virtual assistant pops up press see other options >> Under payment issues press charges on my account >> Step 3 will have show contact information >> step 4 will have chat with xbox support Please remember to log into the
website as well .

You'll have to request a refund - https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

Hi there,

To request a refund you no longer have to contact support. Please fill out the form at http://xbox.com/refunds. You should receive a response within 72
hours.

Hope this helps.

In the future before clicking accept. Check to make sure the price is labeled as free. Some regions take a bit longer then others before being updated as free game.