i was banned for something I didn’t do

big fraps18 · Oct 20, 2018

Hello everyone i have been banned for a week for something i have not done. I was banned because someone had came on to my xbox and messaged their own account on my account saying “kys”. Straight away i was banned for a week.

:)

Skyz Meteor · Oct 20, 2018

Banned

I was banned for something I didn’t do which was marketplace theft... help please

PhantomMender21 · Oct 20, 2018

Ban

console banned for something I didn’t do and can’t talk to enforcement team. #frustrated

denis97g · Oct 20, 2018

hello, you can see if you are eligible for a case review on
enforcement.xbox.com

Puppy Fujo · Oct 20, 2018

Unfortunately Xbox Support, the moderators here and us Ambassadors are unable to change or comment on the enforcement action taken on your account. You will need to contact Xbox Enforcement by requesting a case review on the their website below. All information
regarding suspensions can also be found there.

Policy & Enforcement

LegoNinja187 · Oct 20, 2018

Just remember you are responsible for any action taken on your account, regardless of if you actually did it or if it was someone else.

The most you can do is to file a
case review.

CrazY1985 · Oct 20, 2018

The enforcement team isn't active on the forums so they won't help you here .

pa1blo · Oct 20, 2018

go to http://enforcement.xbox.com

ELTALADRITO · Oct 20, 2018

go to
https://enforcement.xbox.com/

M3tal Daz3 · Oct 20, 2018

From the enforcement page:

"As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation.
Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable"

That clearly states the responsibility of the account's owner. That being said the enforcement team doesn't uses the forums and we can't help you with suspension issues

To check your suspension or if eligible for a case review:
https://enforcement.xbox.com

Darkwolfecze · Nov 5, 2018

Exactly.

You have to use enforcement.xbox.com

In this case we can only navigate you to the point where other members can help you. Fingers crossed

Mistress Sara

Hi there,

Unfortunately no one in the forums, nor support will be able to answer any specific enforcement questions. Only a Safety Team member can respond, and they do not use the forums. They are only contactable through the case review process. If you are able to submit a case review, I would recommend doing so.

M3tal Daz3

From the enforcement page:

"As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation.
Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable"

That clearly states the responsibility of the account's owner. That being said the enforcement team doesn't uses the forums and we can't help you with suspension issues

To check your suspension or if eligible for a case review:
https://enforcement.xbox.com

CrazY1985

The enforcement team isn't active on the forums so they won't help you here .

denis97g

hello, you can see if you are eligible for a case review on
enforcement.xbox.com

Puppy Fujo

Unfortunately Xbox Support, the moderators here and us Ambassadors are unable to change or comment on the enforcement action taken on your account. You will need to contact Xbox Enforcement by requesting a case review on the their website below. All information
regarding suspensions can also be found there.

Policy & Enforcement

i was banned for something I didn’t do