I Was Banned For Life

Permanent banning is a measure that is taken by the enforcement team only in cases of severe infractions of the Code of Conduct. Although you were notified about the suspension you can check your enforcement history here:

enforcement.xbox.com/.../ShowEnforcements

and eventually file for a case review as shown here:

enforcement.xbox.com/.../HowTo

GreenCub458381 hey there



If you no longer have access to the email address that is tied to your banned account, then you will need to post in

THIS forum section. A member of the Enforcement Team (PET) should respond to you there with information regarding your ban. Please note that threads in that specific section are reviewed before they are published, so you may not see your thread appear straight
away.



I hope this helps.

Many thanks,

Cloud

Microsoft do not un-ban previously banned consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations.

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.



You might want to post in section 14 in order to get an official answer. Although they might just delete your thread and post a link like below as they do not discuss console bans.

Console Ban

You might also want to check out
this thread.

You need to post in the folder marked "my xbox account was suspended".

For information about conduct that can result in a suspension or a console ban, see the Xbox LIVE Code of Conduct.

Xbox Customer Support can and will not modify/unsuspend suspension time.

My cousin was banned , and recieved this email. Your conduct was brought to the attention of the LIVE Enforcement Team through complaints filed by other Xbox LIVE users or in the course of our operation of the service. The LIVE Enforcement Team has reviewed
the complaints and other evidence regarding your conduct and determined it violates the Xbox LIVE Terms of Use and/or Code of Conduct. Because your conduct is in violation, the LIVE Enforcement Team has issued a permanent suspension.

During your suspension, you will not be able to log into Xbox LIVE. Your Xbox LIVE privileges will not be reinstated.

Customer Support is not able to modify or provide any further details about your suspension.

Microsoft expects that all customers abide by the Code of Conduct. The Code of Conduct provides guidelines for appropriate behavior while using the service.

You can view the Xbox LIVE Code of Conduct from the Xbox LIVE Dashboard under Xbox LIVE Policies in Account Management, or by visiting
www.xbox.com/.../codeofconduct.htm.You can view the Xbox LIVE Terms of Use by visiting
www.xbox.com/.../livetou.htm.

Note: if you are not a user of Xbox LIVE, this suspension may have been enacted due to your activity in the Zune Social. You can view the Zune Social Code of Conduct by visiting
www.zune.net/.../codeofconduct.htm. You can view the Zune Social Terms of Service by visiting
www.zune.net/.../termsofservice.htm.

I hope this helps you, I am fully supporting XBL on this one, sorry you were falsely accused, but Microsoft has the say, and no amount of people can change that.

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