I want to recover my Microsoft account.

JungYong Shin · May 22, 2025 at 5:32 PM

I want my *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** account restored. I applied the 2nd authentication, but I can't change my password because I can't access the 2nd authentication.

:)

Janice V.

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I'm sorry to hear about this issue. If two-factor authentication is enabled on your account, the system typically sends a verification code to your registered security proofs twice. If you no longer have access to one of them, you may need to recover or update your security information by adding a new verification method.

To recover and add a new one, you can follow the steps outlined on this link:

https://answers.microsoft.com/en-us/outlook_com...

Please note that updating your security proofs triggers a 30-day waiting period. During this time, you won't be able to reset your password. Once the new alternate security information is fully added and the waiting period ends, you'll then be able to verify your identity and reset your account password.

Hope this helps. Let me know if you need further assistance.

C Zakila

The problem I'm facing is my Microsoft account got deleted and cannot be recovered for some reason, I wanted to get back my minecraft account in my hacked Microsoft account.

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Daniel

If I understood correctly, do you want to recover an Epic games account?
Or do you want to recover a Microsoft account?

Daniel Gill_354

Hi SayJamaco! I hope you are well, delighted to be able to offer you my help!

I hope you are well despite this problem you are experiencing, but don't worry, I hope to brighten your day by trying to help you. The recovery form is as follows:

https://account.live.com/acsr

In any case, if you want to obtain more extra information on how to present it and what they ask for it to be approved, you can go to the following link:

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Best regards,
Daniel.

SanoJamaco

Thank you very much for filling out the recovery form.

I want to recover my Microsoft account.