I want to recover my account, can someone help me?

Thanks for your help friend, tomorrow I will contact support.

Hi again Ilkergooulou,

If you want my personal opinion, I honestly don't think it's possible since it's been a long time since someone stole your account, which makes the recovery process quite complicated. However, as I mentioned before, you can contact support to obtain information. more detailed about your account.

Let me know any information, remember that we are here to help each other and I hope that everything is solved on your part. I wish you good luck!

Best regards,
Daniel.

Thank you very much, but do you think I can recover the account?

Hi Ilkergooulou, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I'm sorry to hear that your account has been hacked a long time ago, it is possible that your account has been migrated to Microsoft but unfortunately because a lot of time has passed you will not be able to submit/fill out the account recovery form but don't worry you still have the option to contact support.

If you have proof that the account is yours, you should have it on hand when contacting support, since they may request such proof to verify that you are the owner. To contact support, you can do so through the following link:

Support: https://support.xbox.com/contact-us/

Remember that this is a help forum for the Microsoft community where we are players like you, therefore we do not belong to Microsoft directly, the only ones who can help you with this problem are support.

Note: Once you regain access to your account, it is recommended that you turn on two-step verification (MFA) for more security on your account.

Let me know if this information is useful to you, remember that if you have any other questions or problems, you can create another post and we will gladly continue to help you.

Best regards,
Daniel.

Hello!

I'm a Independent Advisor. I will be glad to help you.

If you did not set this gamertag, it may mean that your account has been compromised. If the hacker changed the data you originally had as your primary email, it will be very difficult for you to get your account back.

Please try to follow the hacked or compromised account recovery guidelines of this tool:

https://support.microsoft.com/account-billing/h...

If you somehow find the new email address associated with your account, fill out the recovery form with that information.

https://account.live.com/acsr

Here are some tips on how to find the email address.

https://support.xbox.com/help/account-profile/m...

Remember that this is a public forum and that those of us who participate in it are common players, I am not part of Microsoft support nor can I enter the system, the only thing I can do is provide you with information that might help you.

Best regards.