I want to pay me back on points of fifa18, i want to buy the points of fifa19 and i bought the ...

friday night i want to buy the points of fifa19 , I did not do it on purpose,i bought the point of fifa18 and now i want to tell microsoft to refund me of this payment, Thank you in advance

:)

 

Fifa18 inheritance points

Fifa18 inherits only 3W6 points. FIFA17, I have 7W2 points. The remaining 3W6 points are not in the FIFA18

 

refund my game

i buy fifa18, i want to refund it. i not yet play this game before.

 

Hello there,

Thank you for bringing this to our attention. In order to request a refund you are going to have to
Contact Xbox support to review all possible options for this transaction. Here is a helpful link regarding refunds from the Microsoft store:

Returning items you bought from Microsoft for exchange or refund

Hope this helps!

 

Refunds are possible. You will need to call phone support to see if they can refund you the item.

 

the first time you log in FIFA 19, you will be asked if you want to transfer your points from 18 (valid until December 31st). Otherwise contact the support Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support refunds are
possible