I want to dispute an unauthorized charges.

Discus and support I want to dispute an unauthorized charges. in XBoX Accessibility to solve the problem; I have a charge from Microsoft on my card for $16.99!This card isn't even listed on my account!!! 0e9a0c27-3a0f-483a-908c-345d38a1ca1e Discussion in 'XBoX Accessibility' started by TERESA JACKS, Oct 7, 2023.

  1. TERESA JACKS
    TERESA JACKS Guest

    I want to dispute an unauthorized charges.


    I have a charge from Microsoft on my card for $16.99!This card isn't even listed on my account!!!

    :)
     
    TERESA JACKS, Oct 7, 2023
    #1
  2. Nkosana23 Win User

    I want to dispute an unauthorized charges.

    Hi. My name is Brilliant and I am glad to assist today.

    Sorry that you're receiving a billing charge you may know nothing about. Here are a few tips to assist you investigate the charge billing.
    1. Check your bank statement. If the charge is not from Microsoft, contact your bank for assistance with where the charge comes from.

    2. Check your order history on account.microsoft.com. Select "Payment and billing" -> "Order history". Compare your purchase to the charge in question. If you cannot find the charge in your order history, check if anyone you know might not have used your card with another Microsoft account. Check the order history for each Microsoft account connected to yours.

    3. If you think your Microsoft account has been compromised, change your password and Select "Advanced security options" to sign out everywhere.

    4. If you believe someone has your access to your payment info, contact your bank and change your payment info on your Microsoft accounts.

    For more details on how to follow the above steps in investigating a billing charge, kindly use the following link: https://support.microsoft.com/accou...icrosoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

    I hope this helps resolve your query.
  3. chj2363 Win User

    someone's been hacking into my xbox live account. need assistance!

    you need to call support for your region and open an unauthorized access case. Also you may want to call the credit card company if you have a credit card attached to your account and let them know your account was stolen and you want to dispute any recent
    charges as well as any new charges.
  4. John P_14 Win User

    I have been charged £10.99 from Microsoft*Ultim Reading OF and I have no recuring payments. Where is this come from?

    If you don't have an Xbox and have never made any purchases from Microsoft, it's possible that the charge may be the result of fraudulent activity. In this case, it's important to take action to secure your account and prevent any further unauthorized charges. You may also contact your bank to dispute the charge as unauthorized purchase.
  5. John P_14 Win User

    Refund denied based on lmit reached-never purchaed or refunded prior????

    I'm really sorry about this, Sam. You may also want to consider contacting your bank and trying to dispute the charge as an unauthorized purchase. I've heard that some players have been able to get their money back by contacting their financial institution.
  6. x24hrs2livex Win User

    help me

    I am a little confused. Are you trying to say your account received unauthorized purchases from Xbox? If you feel that is the case you need to contact your financial institution and dispute the charges in question
Thema:

I want to dispute an unauthorized charges.

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