I want to delete my account that I can't log in to

Discus and support I want to delete my account that I can't log in to in XBoX Accessibility to solve the problem; When I firsts tried to sign up with the email address i mainly use I found out that there is already an account on it. I have no recollection of evwr... Discussion in 'XBoX Accessibility' started by Γιώργος Κεντρωτής, Dec 12, 2023.

  1. I want to delete my account that I can't log in to


    When I firsts tried to sign up with the email address i mainly use I found out that there is already an account on it. I have no recollection of evwr creating it, perhaps I did when I was very young. I do not have access to the account but I have to the email I used. I do not know when the account was created, what information I've given and thus I cannot recover the account. i tried all the passwords I could think of till the account got locked and couldn't try anymore. I've failed to provide enough details to reset my password and I want this account deleted or at the very least my email address unbound from the account. What do I do?

    :)
     
    Γιώργος Κεντρωτής, Dec 12, 2023
    #1
  2. Courtney Todd Win User

    I want to delete my account that I can't log in to

    Hi Γιώργος Κ, my name is Courtney and I would be happy to help.

    The only way to delete an account is by recovering access through the recovery form. This is only a public forum of the Microsoft community, where we are players like you who help other players with basic problems. This means that we are not Microsoft employees.

    Having said that, as I mentioned before the only way is to regain access to your account, there is no way to delete it without having access since Support is not authorized to do this type of thing as well. Therefore, I would recommend you fill out the form again by accessing the following link:

    https://account.live.com/acsr

    In case you cannot fill out the recovery form then there is nothing to do, in which case if you want to obtain more information about it, you can contact Support directly (Keeping in mind that they may not be able to help you, but they can give you some important information).

    Support: https://support.xbox.com/contact-us/

    I hope this information has been useful to you.

    Best regards,
    Courtney.
  3. Courtney Todd Win User

    My Account Was Deleted and I Can't log in?

    Hello again JustinKozar,

    I am being as honest and respectful as possible with you, this is a public forum where any player or community member can give their point of view. Therefore, I advise you to be a little more respectful and continue communicating with Support, since they are the only ones who can help you with this problem.

    Support: https://support.xbox.com/contact-us/

    As I mentioned before, here we are only players like you, we are not Microsoft employees, therefore none of us have access to other users' information. Have a nice day, I'm going to proceed to release your question so that another member or expert in the community can provide you with better help.

    Best regards,
    Courtney.
  4. JustinKozar Win User

    My Account Was Deleted and I Can't log in?

    Spam and everything is fine, didnt end up there. It was also over a week ago that the request was put in and have been on the phone with xbox on a weekend prior to today. If you cannont help simply do no comment lol
  5. Courtney Todd Win User

    My Account Was Deleted and I Can't log in?

    Hi JustinKozar, my name is Courtney and I would be happy to help.

    Unfortunately the only solution is through the recovery form, if they told you that an email would arrive during that time you should be aware of the main and spam trays as it may arrive there. Remember that it is a weekend, therefore, on Saturdays and Sundays, Support does not usually work.

    Keep in mind that this is a public forum of the Microsoft community, where we are players like you who help other players with basic problems. This means that I am not a Microsoft employee. Having said this, I cannot help you with this problem since I am not authorized, therefore my recommendation is to wait for the email they will send you and if it does not arrive, contact Support again on Monday.

    I hope you understand, I wish you good luck.

    Best regards,
    Courtney.
  6. Bazajaytee Win User

    I want to delete my account....

    You will need to setup another Live/Hotmail/Outlook email address and assign your gamer tag you don't want to that address and then assign the gamer tag you do want to the right email.

    You can view how to do that here: http://youtu.be/F28LH6_qPkc
Thema:

I want to delete my account that I can't log in to

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