I want to cancel the subscription XBOX GAME PASS and return the money for it

Discus and support I want to cancel the subscription XBOX GAME PASS and return the money for it in XBoX Sales and Promo to solve the problem; [img] I click on the CANCEL button and they tell me that my subscription is paid for and if I want to return it, I need to write to the support... Discussion in 'XBoX Sales and Promo' started by МаксимТарасов1, Dec 8, 2018.

  1. I want to cancel the subscription XBOX GAME PASS and return the money for it



    I want to cancel the subscription XBOX GAME PASS and return the money for it [​IMG]
    I
    click on the CANCEL button and they tell me that my subscription is paid for and if I want to return it, I need to write to the support service. And I can not write a support request. Because I can not find where. And I can not talk on the phone with support,
    does not support my country
    .

    :)
     
    МаксимТарасов1, Dec 8, 2018
    #1
  2. choppyseize Win User

    I want to cancel the subscription XBOX GAME PASS and return the money for it

    Hi just to add to what's been said, If you paid with a credit card I would also turn off auto renew in your account subscription settings so you won't be billed in the future
  3. Wishcatcher Win User

    I want to cancel the subscription XBOX GAME PASS and return the money for it

    Hi,

    The only way to get a refund (if you cancelled the subscription before the start of the new period) , you have to chat or talk with an agent from the Xbox live helpdesk > https://support.xbox.com/contact-us
    .

    Regards,
  4. Tormaz Win User

    I want to cancel the subscription XBOX GAME PASS and return the money for it

    Hello!

    There should be an option to "cancel immediately" which will give you a prorated refund for the subscription.

    You can cancel your Xbox subscription at
    https://account.microsoft.com
    .

    To cancel your subscription:

    1. Go to the
      Services & subscriptions
      page for your account.
    2. Click Manage next to the subscription you want to cancel.
    3. Under Payment settings, click Cancel.
    4. If you qualify for a refund, you will be prompted to choose between cancel immediately (with a refund) or
      cancel at the end of the current term. If you don’t qualify for a refund, then you will only see the option to
      cancel at the end of the current term.
    If there's no option to cancel immediately, you should have to contact Xbox support directly at support.xbox.com then contact us. Select the option for billing, and no thanks to the virtual assistant.
  5. XBF Leo G Win User

    I want to cancel the subscription XBOX GAME PASS and return the money for it

    Hello!

    Thank you for bringing this issue to our attention. The ambassadors are correct in suggesting to cancel the subscription
    to receive a refund. The account will be issued a refund for that charge depending on the time that the subscription is canceled. A pending balance may affect the account's ability to receive a refund. The official method to requesting a refund involves
    filling out the
    refund form
    . If the form is not supported in your area, we recommend contacting the
    Xbox Support Team. We hope this helps!
  6. baltyofgod Win User

    I want to cancel the subscription XBOX GAME PASS and return the money for it

    Go to Xbox Live Support. Account and then billing and select the topic concerned
Thema:

I want to cancel the subscription XBOX GAME PASS and return the money for it

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