I want to cancel my subscription and I couldn't

Discus and support I want to cancel my subscription and I couldn't in XBoX on Windows to solve the problem; I am trying to cancel my subscription to game pass ultimate and it won't let me it says "you have already paid for this subscribtion. I don't want a... Discussion in 'XBoX on Windows' started by Suliman Alfantazi, Jul 3, 2023.

  1. Suliman Alfantazi
    Suliman Alfantazi Guest

    I want to cancel my subscription and I couldn't


    I am trying to cancel my subscription to game pass ultimate and it won't let me it says "you have already paid for this subscribtion.

    I don't want a refund or anything I just want to cancel it.

    :)
     
    Suliman Alfantazi, Jul 3, 2023
    #1
  2. Janet_C Win User

    I want to cancel my subscription and I couldn't

    Hello!

    I'm an independent advisor and a member of the Xbox Community.

    I will be glad to help you.

    The option to cancel the subscription is actually to request a refund, just stop recurring billing so that the subscription is completely cancelled at the end of the current period.

    Sign in to account.microsoft.com.

    Under the Subscriptions section, select View all subscriptions, and then select Manage next to the subscription that you want to cancel.

    Select Turn off recurring billing.

    I hope the information has been clear, I will be attentive to any questions you may have.

    Best Regards.
  3. DeniqL Win User

    I want to cancel my subscription

  4. Jesul Win User

    I want to cancel my subscription

    Just tried it, didn't work. Thanks anyways :)
  5. DeniqL Win User

    I want to cancel my subscription

    Hi,Jesul! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Can you try clearing both your cookies and cache from your browser?
  6. DeniqL Win User

    I want to cancel my subscription

    Hmm have you tried a different browser?
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I want to cancel my subscription and I couldn't

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