I want to cancel ALL Xbox charges

Hello Sean Pilling,

Thank you for your contribution to the Microsoft community.

We understand that you want to cancel all the charges on your account and get a reimbursement.

For you to be able to contact our dedicated Xbox support, please open this link on a new tab https://support.xbox.com/en-US/contact-us. When you are on the page, you will see an option to contact them via call or chat. Rest assured' they will be able to assist you with your concern and resolve your issue.

I hope this helps.


Microsoft Community Moderator

Hello Sean Pilling,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

No, I use to have a credit card on my account, and I canceled it free of charge. They don't charge you for canceling your account, whoever told you that misinfomred you. All you have to do is call Xbox support and tell them you want to remove the credit
card on file. Is their anything else we can help you with today?

Hi, my yearly charge was made for xbox live. I want to cancel and can I get refund?

Hey there Bruno!

Sorry to hear that you're dealing with this issue trying to get your subscription under control.

I split your post from it's thread as we strive to make sure our customers get the appropriate attention.

In this instance, if you would like to cancel your subscription you can follow the steps outlined in our support article entitled

How to cancel your Xbox subscription or contact
customer support to see if an agent can help you with that directly.

If you are interested in anrefund, try going to this page and fill out a request at
Request
an Xbox digital product or subscription refund.
After submitting the request, you’ll be sent an email on whether or not it was approved or denied.


This followupemail you will receive is the only means to get in contact with the refund
department directly and will be the only means of you disputing the verdict as well.

Hope this is helpful.

Thanks for reading!